eCommerce Operations Analyst

Orlando, FL (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive ecommerce performance for SeaWorld’s digital properties.

  • Own ecommerce optimization initiatives to improve guest experience and revenue alignment with ROI.
  • Must-have: 5+ years marketing experience and SiteCore/HTML familiarity.
  • Standout: Cross-functional collaboration with Park and corporate leadership to align ecommerce goals.

Job Description

Responsibilities

  • Implement ecommerce best practices to improve online guest experience, increase revenue performance and ensure that the level of investment is consistent with expected ROI.
  • Organizes and maintains calendar for eCommerce products, landing pages, special initiatives, etc. (Includes configuration and development within content management system, graphic changes, merchandising strategy, testing and optimization).
  • Builds and maintains eCommerce products, ensuring all are updated according to established specifications and timeframes.
  • Maintains and grows awareness of digital marketing trends and the implications that these technologies have on marketing to the company’s target consumer.
  • Supports web/mobile and eCommerce creative development and redesign efforts.
  • Works closely with Park and corporate leadership teams to align business goals supporting ecommerce needs for all park websites.
  • Proactively investigate website traffic shifts and trends using Google Analytics and other reporting tools, and provide solutions for upcoming challenges.
  • Provides insights, trends and best practices to drive ecommerce performance.
  • Provides support to the Manager on a variety of projects including budgets and trending reports.
  • Performs other duties as assigned.

Requirements

  • Bachelor’s degree in Marketing or related field; MBA or related post-graduate degree preferred.
  • 5+ years of marketing experience.
  • 2+ years of experience in digital marketing or project management.
  • Experience with SiteCore or similar Content Management System, with a working knowledge of HTML, Google Analytics (or equivalent) is strongly preferred.
  • Excellent communication skills (written and oral) with an ability to adapt communication style to a number of different audiences.
  • Ability to manage and prioritize diverse projects.
  • Enthusiastic and confident change-agent with the ability to work in a demanding and fast paced environment.

Benefits

  • Paid Time Off
  • Complimentary Park Tickets and Passes
  • Park Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K Retirement plan
  • Voluntary Insurance
  • Life Insurance
  • Disability Benefits
  • Tuition Reimbursement
  • Dependent and Health Care Flexible Spending Accounts

Preferred

  • SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. Were also committed to helping ambitious people achieve their professional best. We're always seeking exceptionally skilled and knowledgeable individuals to join our team.

Note

    SeaWorld logo

    SeaWorld

    SeaWorld takes families below the surface and above their expectations, while immersing guests in the mysteries of the sea from up-close animal experiences and unforgettable performances, to the next generation of thrills. SeaWorld helps vacation adventures become lifelong memories. Come celebrate the wonders of the sea.

    Founded in 1964
    2.5K employees (271 in marketing)

    Traffic Signals

    Monthly Visitors
    2.6M
    Monthly Google Ads Budget
    $149.7K
    Traffic Source Mix
    Search
    53.9%
    Direct
    38%
    Referral
    5.7%
    Social
    0.8%
    Paid
    1.4%

    Headcount Trend

    Current headcount: ~2.5K

    Marketing Team

    Marketing Team Size
    157 (6% of company)
    Median Career Experience
    19 years
    Median Tenure
    9.2 years
    Marketing Roles Posted (Last 30 Days)
    1

    Recent News