Responsibilities

• Serve as the primary strategic partner and day-to-day contact for an assigned portfolio of ecommerce clients, maintaining trusted advisor relationships
• Lead weekly client strategy sessions, presenting performance insights, growth opportunities, and strategic recommendations with clarity and confidence
• Develop and maintain comprehensive growth strategies that span the entire customer lifecycle, from acquisition through retention
• Monitor daily account performance and pacing against revenue targets, proactively identifying areas requiring adjustment or optimization
• Lead and mentor a pod of specialized marketers (media buyers, retention specialists, creative strategists), setting clear objectives and fostering professional growth
• Conduct deep-dive analyses of client businesses to identify growth constraints, competitive advantages, and expansion opportunities
• Collaborate with your pod to establish weekly priorities and strategic initiatives aligned with quarterly and annual growth targets
• Translate complex marketing performance into clear, actionable insights that inform client decision-making and resource allocation
• Manage project timelines and deliverables across multiple workstreams, ensuring consistent execution and follow-through
• Anticipate client needs and proactively develop solutions before issues escalate, maintaining a calm and solution-oriented approach

Requirements

• 5+ years of experience in ecommerce growth marketing with a proven track record of scaling direct-to-consumer businesses
• Demonstrated experience developing holistic growth strategies that integrate paid acquisition (social and search), email marketing, SMS, and conversion optimization
• History of managing advertising budgets exceeding $100,000 per month across Meta, Google Ads, and/or TikTok platforms
• Strong expertise in email and SMS marketing strategy, including lifecycle program development and retention optimization
• Minimum 2 years of experience leading teams or managing cross-functional projects with multiple stakeholders
• Expert proficiency with core ecommerce marketing platforms including Shopify, Meta Ads Manager, Google Analytics, Klaviyo, and Google Ads
• Advanced analytical skills with the ability to synthesize data from multiple sources into strategic recommendations
• Exceptional written and verbal communication skills, with the ability to present complex information clearly to diverse audiences
• High emotional intelligence, including demonstrated ability to build trust, manage expectations, and navigate difficult conversations

Preferred

• Agency experience or previous client-facing role managing multiple accounts simultaneously
• Experience with data analytics and reporting tools such as Looker, Supermetrics, or Triple Whale
• Proficiency with project management platforms including Asana or Notion
• Experience managing subscription or loyalty programs for ecommerce brands
• Track record of scaling brands from $1M to $10M+ or $20M to $50M in annual revenue

Benefits

• 401(k) Retirement Plan
• Fully customizable 401(k) with up to 4% company match
• Comprehensive Health Coverage
• Fully-covered medical, dental, and vision insurance
• Generous Time Off
• Competitive PTO policy and paid holidays to maintain work-life balance
• Wellness Benefits
• Complimentary Headspace subscription and fitness stipend
• Fully Remote
• Work from anywhere in US hours with a distributed team culture