Responsibilities

• TikTok Shop Business Ownership & Performance • Own end-to-end TikTok Shop business and drive GMV growth • Monitor and optimize key performance metrics (GMV, CVR, AOV) • Ensure overall account health, compliance, and platform performance 2. Affiliate, Agency & Partner Management • Manage TikTok Shop agency and external partners • Own affiliate strategy and performance optimization • Collaborate with influencer marketing team to maximize sales • Serve as the main point of contact for TikTok Shop AMs 3. Promotions & Campaign Execution • Plan and execute TikTok Shop promotions • Manage campaign setup and updates within OMS • Align promotional strategy with inventory and sales targets 4. Inventory Planning & Fulfillment Operations • Own sales forecasting tailored to TikTok Shop dynamics • Monitor inventory levels and prevent stockouts • Coordinate with 3PL for order fulfillment and issue resolution 5. Customer Experience & Fulfillment Coordination • Coordinate with internal CS team on shipping-related issues • Serve as the main point of contact with 3PL to resolve fulfillment and operational issues • Identify fulfillment-related inefficiencies and improve overall customer experience

Requirements

• 3+ years of experience in e-commerce or marketplace account management
• Direct experience with TikTok Shop preferred
• Experience in beauty, skincare, or cosmetics industry preferred
• Strong communication skills with agencies, external partners and cross-functional teams
• Fluency in both Korean and English required
• Strong ownership mindset with the ability to manage end-to-end operations
• Hands-on approach with the ability to execute and support strategic initiative