E-Commerce Manager, Site Operations & Merchandising

San Diego, CA

$70K/yr – $90K/yrSenior Level4+ years expFull time

Posted 2 months ago

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Job Summary

Own day-to-day Shopify Plus storefront operations across two sites, ensuring accurate product data, clean merchandising, and timely launches while coordinating with creative, marketing, and tech to scale on-site impact.

  • Shopify Ops Ownership: manage two storefronts with potential for another, overseeing product data, collections, navigation, and page-level merchandising.
  • QA and Launch Readiness: QA launches and campaigns before/after go-live to maintain accuracy and on-brand execution.
  • Cross-Functional Collaboration: translate creative and marketing requests into site updates with clear timelines and QA criteria.

Job Description

Responsibilities
  • Own the day-to-day management of two Shopify Plus storefronts, including Blenders Eyewear, with the potential to support a third site in the future.
  • Monitor the websites regularly to ensure the core customer experience is functioning properly and troubleshoot issues before escalating to technical resources.
  • Identify and resolve day-to-day site issues such as broken links, incorrect product information, missing assets, outdated content, pricing inconsistencies, navigation issues, and campaign errors.
  • Maintain strong site UX across collections, navigation, product pages, landing pages, redirects, tags, metafields, and promotional content.
  • Take ownership of operational tasks that keep the websites clean, accurate, and easy to manage.
  • Manage products, collections, navigation, merchandising, content updates, promotions, and app-based workflows inside Shopify Plus.
  • Use tools such as Matrixify to handle product, collection, or content uploads and updates via CSV.
  • Support product launches, campaign pages, collection updates, promotional setups, and site merchandising changes are QA'ed before and after going live.
  • Maintain accurate product data, tagging, categorization, and site structure.
  • Partner with technical resources when deeper development, integrations, or custom functionality are required.