E-Commerce Manager

Boulder County, CO (Remote)

$100K/yr – $110K/yrMid Level4+ years expFull time

Posted 2 months ago

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Job Summary

Own the end to end e commerce engine across DTC and marketplaces with hands on site operations, product launches and cross functional optimization for revenue and retention.

  • Growth/ops: Own and optimize site performance, merchandising, and the consumer journey across direct to consumer and marketplaces
  • Marketing alignment: Coordinate with Marketing to align campaigns, product pages, and collections with a conversion focus
  • Analytics and ops: Analyze consumer behavior and KPIs, inform inventory, pricing, and promotions, and report insights to leadership

Job Description

Responsibilities

  • Own and execute the company’s e-commerce strategy across DTC and marketplace channels to drive revenue growth, conversion, and customer retention.
  • Manage the day-to-day performance, merchandising, and functionality of the company website and e-commerce platforms.
  • Support our Amazin growth, and own agency relationships and strategy
  • Monitor and optimize key e-commerce KPIs including traffic, conversion rate, average order value, repeat purchase behavior, and retention.
  • Oversee product launches, promotional activity, pricing updates, and online merchandising across digital channels.
  • Partner with Marketing to ensure digital campaigns, product pages, and collections are brand-aligned, conversion-focused, and optimized for performance.
  • Maintain site health, user experience, and overall functionality to support a seamless consumer journey.
  • Manage relationships and performance across third-party marketplaces and e-commerce retail partners.
  • Ensure accuracy and consistency of product listings, pricing, inventory, and brand presentation across online retail channels.
  • Analyze consumer behavior and performance data to identify trends, risks, and growth opportunities and provide regular reporting and insights to leadership.
  • Partner cross-functionally with Operations, Supply Chain, and Customer Service to align inventory, fulfillment, promotions, and overall customer experience.
  • Support the execution and optimization of e-commerce initiatives across paid media, email, SMS, and promotional campaigns.
  • Build and refine e-commerce processes, systems, and SOPs to support scalability and operational efficiency as the business grows.
The Good Crisp Company logo

The Good Crisp Company

The inspiration for creating the perfect crisp emerged in 2015 when our founder, Matt, was following a strict gluten free diet. He found that although the diet was treating him well, he was really missing his favorite snacks. The diet inspired him to recreate the classic canister chip, making it something he could eat without guilt.Making healthy crisps with better ingredients was a challenge. But Matt also wanted his daughters to eat them as well. They couldn’t just be natural. They had to be exceptionally tasty as well. And so it began— one man’s journey to develop a clean-label, gluten free canister chip that his whole family (and yours!) could enjoy.

Founded in 2018
Longmont, Colorado, USA
65 employees (5 in marketing)