Own end-to-end ecommerce category and digital shelf strategy across platforms, translating market signals into actionable assortment, pricing, and content decisions that drive share and margin.

• Channel and retailer orchestration: align pricing, promotions, and SKUs across Amazon, Wayfair, and Home Center partners to maximize visibility and profitability.
• Competitive intelligence and forecasting: track rivals, pricing dynamics, and category trends using Stackline to inform launches and avoid share loss.
• Cross-functional ownership: partner with Product, PMO, and sales teams to translate insights into shelf-ready SKUs and compelling digital experiences.

Responsibilities

• Identify ecommerce whitespace opportunities and build the business case with Product teams to invest in those opportunities, leveraging market data and consumer demand signals to inform assortment recommendations.
• Collaborate with PMO and Product teams on the ideation and staged launch of ecommerce-exclusive items, serving as the digital voice to ensure new pure-click SKUs are shelf-ready, competitively priced, and set up for meaningful commercial impact.
• Own the end-to-end product experience on Amazon/Wayfair, including onboarding new SKUs, optimizing content, and ensuring catalog accuracy and completeness across all relevant categories.
• Develop and execute pricing and promotional strategies across channels - leveraging a shared assortment to maintain brand integrity and margin targets while maximizing visibility, conversion, and competitive positioning on each platform.
• Monitor and report on channel KPIs including sales performance, traffic, and conversion rates.
• Maintain a working understanding of each retailer's algorithms, content requirements, and promotional mechanics to inform ongoing strategy.
• Establish and own a digital category intelligence framework - powered by Stackline and other data sources - that tracks competitive activity, pricing dynamics, assortment trends, and category growth across Home Depot, Lowe's, and Amazon, spanning Hard Surface, Soft Surface, and Accessories within a billion-dollar-plus Home Center business.
• Build and maintain a structured reporting cadence that translates data into clear, narrative-driven insights - arming internal stakeholders and the Home Center sales team with the category and competitive intelligence needed to prioritize growth opportunities and defend share.
• Design and own a pricing intelligence tracker that monitors competitor pricing in real time, flags meaningful shifts, and supports proactive pricing decisions.
• Track and analyze new product launches by key competitors, identifying assortment gaps and potential threats to Mohawk's market position.
• Monitor competitor review velocity, ratings, and sentiment as competitive intelligence inputs - recognizing that review signals are an increasingly important factor in AI-driven product recommendations and digital shelf visibility.

Requirements

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 6-8 years’ relevant experience or equivalent education and/or experience.
• 4–7+ years of e-commerce experience, with meaningful, hands-on e-commerce experience required (Vendor Central preferred).
• Proficiency with Stackline or comparable digital shelf and category intelligence platforms.
• Strong analytical skills with the ability to work fluently in Excel or similar tools; experience with ecommerce reporting dashboards a plus.
• Clear, confident communicator - both written and verbal - with the ability to present findings to senior leadership.
• Highly organized, self-directed, and comfortable managing multiple priorities in a fast-paced environment.
• Genuine curiosity about the flooring digital retail landscape, and staying close to how the major platforms are evolving.
• Merchant’s instinct - use data to understand what drives the consumer decision, and inform content/pricing decisions accordingly.
• Team player who is willing to roll up sleeves and support across the business to move things forward.

Preferred

• Experience with competitive intelligence, category analysis, or digital shelf analytics strongly preferred.
• Experience with ecommerce reporting dashboards is a plus.
• Curiosity about the flooring digital retail landscape and staying close to major platform evolution is a plus.