E-Commerce Engagement Manager

USA (Remote)

$80K/yr – $92K/yrMid LevelFull time

Posted 6 weeks ago

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Job Summary

Own client growth by aligning Circana data and solutions with client goals, while building cross functional value through insights, analytics, and strategic relationships.

  • Own client growth: expand relationships using Circana data assets and proprietary platforms to drive revenue and value for retailers.
  • Cross-functional collaboration: partner with Client Insights, Product, and Analytics to deliver integrated solutions and ensure ongoing client success.
  • Industry and solutions leadership: stay ahead on eCommerce trends and translate data into actionable guidance that moves a client’s business forward.

Job Description

Responsibilities

  • Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and solutions with their strategic goals.
  • Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
  • Maintain Industry Expertise: Stay current on trends in retail, specifically eCommerce, to position Circana as a thought leader and trusted advisor.
  • Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
  • Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
  • Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
  • Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
  • Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.
  • Consult with our client on E-Commerce market trends and provide strategic recommendations for short and long-term growth opportunities.
  • Summarize data and observations into compelling insights and identify meaningful actions to move the client’s business forward.

Requirements

  • E-Commerce Industry Knowledge: Experience with E-Commerce market trends and application to CPG retail industry.
  • Ability to Manage Key Stakeholder Groups: Ability to establish good relationships and credibility with different stakeholder groups (internal and client stakeholders) to be viewed as a highly credible and trusted advisor.
  • Client-Focused: Proven track record of interacting with clients, understanding their needs, and delivering solutions that meet or exceed their expectations.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and concise manner.
  • Familiarity with Unify and Circana data assets: Familiarity with the creation of reporting content in Unify.
  • Technology and AI Enthusiast: Willingness to embrace new technologies and a passion for leveraging innovative solutions to drive business value.
  • Strong Problem-Solving Skillset: Proven ability to leverage data in innovative ways to best solve client problems, including cause/effect analysis and a high degree of innate curiosity required.
  • Strong Excel and PowerPoint skills.

Benefits

  • paid time off
  • medical/dental/vision insurance
  • 401(k) to eligible employees
  • comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees
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Circana

3.5 Glassdoor

At Circana, we measure and accelerate demand. It’s that simple. We partner with brands to address their toughest business challenges through a combination of our big data, AI data-visualization platform, and deep expertise across more than 25 industries. Our clients count on us to guide them on their next steps, and the steps after that, so they can innovate, meet consumer demand, and grow.Formerly IRI and NPD, we have a combined 100-plus years of history consulting with more than 7,000 of the world’s leading brands and retailers. Our insights on online and in-store purchasing behavior are used by the largest media outlets in the world, including Bloomberg, CNBC, CNN, Financial Times, The New York Times, The Wall Street Journal, USA Today, and others. Count on us to transform complexity into clarity. Learn more at circana.com

Chicago, Illinois, USA
5.9K employees (521 in marketing)
64% recommend to a friend
75% CEO approval

Traffic Signals

Monthly Visitors
198.2K
Monthly Google Ads Budget
$53.7K
Traffic Source Mix
Search
39.4%
Direct
49.4%
Referral
7.9%
Social
1.9%
Paid
1.3%

Headcount Trend

Current headcount: ~5.9K

Marketing Team

Marketing Team Size
484 (8% of company)
Median Career Experience
15 years
Median Tenure
3.4 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$1.2B
Last Raise
$1.2B
Private Equity, 2 years ago

Funding History

  • Apr 2024
    Private Equity • $1.2B

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