Responsibilities

• Build and optimize PDP content: Create, update, and maintain product detail pages across the eCommerce platform, including product titles, descriptions, enhanced copy, and attributes. Manage multiple projects simultaneously.
• Manage product assets: Source, organize, and publish images, video, and enhanced content. Ensure quality, compliance, and alignment with brand voice and internal guidelines.
• Partner cross-functionally: Collaborate with Buying, Category Merchandising, and vendor partners to gather accurate product data and assets and confirm assortment priorities.
• Leverage analytics tools (Adobe, Quantum Metric, Intera) and customer feedback to identify content gaps, improve conversion rates, and reduce returns.
• Conduct QA to validate accuracy, completeness, and on-site presentation. Troubleshoot content and display issues with internal and external partners.
• Recommend and support more efficient workflows, document best practices, and contribute to process improvements and automation (including AI tools such as Alteryx).

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience)
• 1–3 years of experience in eCommerce content, digital merchandising, content operations, or a related field
• eCommerce and/or project management experience preferred
• Professional storytelling or copywriting experience preferred
• Experience with eCommerce platforms
• Proficiency with analytics tools (e.g., Alteryx, Quantum Metric)
• Experience with CMS and PIM systems (e.g., Syndigo PIM)
• Familiarity with AI tools (e.g., Copilot)
• Adobe Photoshop and Firefly
• Basic understanding of HTML

Preferred

• eCommerce and/or project management experience preferred
• Professional storytelling or copywriting experience preferred

Benefits

• Health insurance