E-Commerce Analyst

Middletown, CT (Remote)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive Amazon marketplace and DTC analytics to improve sales, retention, and recurring revenue opportunities across a multi-brand portfolio.

  • Own analytics across Amazon and DTC channels, delivering dashboards and actionable insights.
  • Must-have: 0–3 years in ecommerce analytics or related role.
  • Standout: Exposure to AI tools to drive efficiency.

Job Description

Responsibilities

  • Monitor and report on Amazon performance metrics across all brands including sales, traffic, conversion, Buy Box ownership, and ad performance (Sponsored Products, Brands, Display).
  • Identify listing health issues — suppressed listings, content gaps, unauthorized 3P sellers, and MAP violations — and escalate with recommended actions.
  • Analyze Share of Voice and competitive positioning across key category search terms.
  • Support A+ content and listing optimization efforts using data to prioritize improvements.
  • Track Subscribe & Save penetration and identify opportunities to grow recurring revenue on Amazon.
  • Build and maintain reporting dashboards across DTC brand sites tracking sessions, conversion rate, AOV, repeat purchase rate, and subscription metrics.
  • Analyze customer cohort behavior to identify LTV trends, churn signals, and retention opportunities.
  • Support A/B testing efforts by pulling and interpreting test results across landing pages, PDPs, and email/SMS flows.
  • Partner with the email and paid media teams to connect campaign performance to site revenue outcomes.
  • Cross-functional partners the incumbent will work with, communicate with and influence to ensure delivery of role responsibilities: Marketing / Brand, Supply Chain, Tech, Finance, Agency partners (external).

Requirements

  • Bachelor's degree in Business, Marketing, Economics, or related field required.
  • 0–3 years of experience in ecommerce, digital marketing, retail, or a related analytical role; internship experience counts.
  • Familiarity with Amazon Seller Central or Vendor Central a plus — willingness to learn is required.
  • Exposure to DTC or direct-to-consumer brand environments is a plus; health & wellness experience preferred but not required.
  • Comfortable working with data and building basic reports or dashboards (Excel, Google Sheets, or similar tools); experience with data visualization, reporting tools, or data analysis techniques preferred.
  • Experience or interest in leveraging AI tools to drive efficiency.

Preferred

  • health & wellness experience preferred but not required
  • Exposure to DTC or direct-to-consumer brand environments is a plus