DTC Analytics & Insights Manager

Downers Grove, IL (On-site)

$115K/yr – $140K/yrSenior Level5+ years expFull time

Posted 1 day ago

Job Summary

Own end-to-end DTC analytics and optimization across websites, CRM, subscriptions and other digital touchpoints, driving measurement, insights, and action through cross-functional partnerships and a structured test-and-learn roadmap.

  • Own DTC measurement across websites, CRM, and subscriptions
  • Lead optimization and test-and-learn roadmap with cross-functional partners

Job Description

Responsibilities

  • Own DTC performance measurement and reporting across websites, CRM, subscriptions and other digital consumer touchpoints.
  • Monitor core metrics including revenue, traffic, conversion, AOV, customer acquisition, retention, repeat purchase and engagement.
  • Identify the drivers behind performance and proactively surface opportunities, risks and recommended actions.
  • Develop executive-ready scorecards and narratives that clearly communicate performance, business impact and next steps.
  • Conduct ad hoc analysis to answer key business questions and support strategic decisions.
  • Analyze end-to-end consumer journeys to identify friction points and opportunities to improve engagement and conversion.
  • Use quantitative and behavioral data to inform website, content, merchandising and user experience recommendations.
  • Own the DTC test-and-learn measurement framework, including test design, success criteria, performance analysis and recommendations.
  • Partner with DTC and cross-functional teams to maintain and prioritize an optimization/testing roadmap based on expected business impact.
  • Capture and share learnings across brands to accelerate adoption of successful strategies and best practices.

Requirements

  • 4 year -BA/BS degree in Analytics, Marketing, Business, Economics or a related field, or equivalent relevant experience.
  • 5+ years of experience in digital analytics, ecommerce analytics, marketing analytics, customer insights or a related field.
  • Expert knowledge of Google Analytics (GA4)
  • Strong working knowledge of Shopify and Shopify Analytics required
  • Strong experience with data visualization and reporting tools such as Tableau, Power BI or Looker Studio
  • Proficiency with SQL and experience querying large datasets
  • Experience with BigQuery, Databricks or similar cloud data platforms
  • Working knowledge of eCommerce platforms, preferably Shopify
  • Experience with behavioral analytics tools such as FullStory
  • Working knowledge of CRM/lifecycle marketing platforms and associated performance measurement

Benefits

  • competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.
Glanbia logo

Glanbia

4.0 Glassdoor

Glanbia is a better nutrition company, helping people live full, healthy lives. We are a team of scientists, innovators, tastemakers, and relationship-builders, creating better nutrition products and more sustainable ways of doing business. Our heritage is in dairy, but we've evolved to become a global nutrition leader, home to brands and ingredients that help people around the world perform well, recover quickly, and stay strong, at any age. The future of food is personal — we continue to grow, using insight-and science-led innovation to deliver the high-quality nutrition our consumers need. The choices we make every day are guided by our purpose — we're here to help people live their best, while doing better by each other and the earth.

Founded in 1997
Kilkenny, County Kilkenny, IRL
4.1K employees (281 in marketing)
77% recommend to a friend
83% CEO approval

Salaries

Posted range

$115K/yr – $140K/yr

Taken straight from the job posting.

Marketing Analytics median pay in the United States

$110K/yr

Most pay falls between $85K and $159K. Based on 1,934 salaries.

See all Glanbia salaries

Funding

Last Raise
Post IPO Equity, 4 years ago

Funding History

  • Apr 2022
    Post IPO Equity

Traffic Signals

Monthly Visitors
69.9K
Traffic Source Mix
Search
33.3%
Direct
46.7%
Referral
10.9%
Social
7.5%
Paid
1.3%

Headcount Trend

Current headcount: ~4.1K
Glanbia logo

DTC Analytics & Insights Manager

Glanbia · Downers Grove, IL · On-site