Donor Communications Specialist at Hospice of Michigan | Michigan, USA

Hospice of Michigan

Donor Communications Specialist

Michigan, USA (Unknown)

Salary Not AvailableMid Level1+ years expFull time

Posted 6 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own end-to-end donor communications across direct mail, email, and online campaigns to drive stewardship, acquisition, and retention.

Own cross-channel donor messaging for appeals, newsletters, stewardship and online campaigns.
Lead year-round donor engagement via email, stewardship letters, and CRM-driven content.
Collaborate with the Annual Fund Director to calendar online communications and leverage stories and outcomes.

Job Description

Responsibilities

The Donor Communications Specialist is responsible for the creation and development of compelling donor centered fundraising messaging across multiple channels including, but not limited to, direct mail appeals, newsletters, stewardship materials, online giving campaigns and email communications.
This position supports donor acquisition, retention, cultivation and stewardship efforts through strategic storytelling and communications strategies.
The Donor Communications Specialist will assist in the execution and expansion of a comprehensive donor stewardship program that will generate, maintain, and improve philanthropic support for the organization.
This position will work extensively within the development team’s email platform, donor database and web content management system and must be able to manage multiple projects and deadlines while collaborating effectively across departments.
Works with Annual Fund Director to develop communication strategies and produce compelling written content for direct mail fundraising appeals, newsletters, stewardship communications and email communications.
Helps develop innovative and engaging ways to connect and communicate with current donors and to acquire new supporters.
Collaborates with the Annual Fund Director to create a plan and calendar for online communications.
Serves as a liaison with the communications department.
Maintains and manages the development team’s email platform to engage, solicit and cultivate donors year-round through email communications.
Creates, edits and updates donor acknowledgement letters and stewardship communications to ensure meaningful donor engagement.

Requirements

Bachelor’s degree required; degree in Communications preferred.
Experience with donor databases such as Raiser’s Edge desired.
One (1) year experience in the development arena preferred.
Concentration in donor communications, grants and/or proposal writing preferred.
Prior experience in a healthcare organization preferred.
Must demonstrate strong proficiency in Microsoft Office and Google Suite.
Must demonstrate strong organizational skills.
Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence, and the ability to promote positive, constructive relationships with communication and collaboration at all levels with the ability to maintain confidentiality.
Must demonstrate ability to maintain accountability and work independently and creatively while functioning as part of a cooperative, coordinated team.
The physical and sensory demands of the position include vision, effective speech, and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted.
Must be able to work variable hours/shifts and/or days, including weekends. Must have the ability to occasionally work extended days, as necessary.
Must have reliable transportation.
Must be eligible to work in the United States.

Nice to have

Concentration in donor communications, grants and/or proposal writing preferred.
Prior experience in a healthcare organization preferred.
One (1) year experience in the development arena preferred.

Hospice of Michigan

3.6 Glassdoor

Hospice of Michigan provides specialized health care services for people who are living with a terminal illness as well as services and support for their loved ones. These services, commonly referred to as palliative care, focus on comfort measures and symptom management.Palliative care is directed by the patient and family, in concert with the patient’s physician or hospice medical director. Nurses, social workers, hospice aides, spiritual care advisors and trained volunteers work as an expert team to provide care. The team focuses on providing comfort and pain relief when a cure is not possible. The goal is to help each person live as fully as possible and to help the family and loved ones participate in the person’s care.

Ann Arbor, Michigan, USA

588 employees (9 in marketing)

hom.org

56% recommend to a friend

42% CEO approval