Director, STK Communications

Responsibilities

• Develop and oversee the content strategy for all stakeholder communications relating to the LA28 hospitality program, ensuring messaging is accurate, clear, consistent and appropriate for each audience
• Lead communications across Partners, Media Rights Holders (MRHs), Licensees, National Olympic Committees (NOCs), International Federations (IFs) and their stakeholders
• Refine and adjust the editorial plan over the next 20 months in response to program milestones, stakeholder needs, product developments, commercial decisions and operational readiness
• Maintain strong tri-partite alignment between On Location, the OCOG and the IOC on stakeholder communications, timing, messaging and approvals
• Own HRP content and operational topics involving STKs, maintaining the library of information housed on the Hospitality Request Portal (HRP) and ensuring content remains current, structured, easy to navigate and aligned with approved communications
• Develop and manage the content for automated emails sent from the HRP, including requirements, messaging, timing, audience segmentation and updates as the program evolves
• Coordinate with Marketing on the dissemination of marketing content to stakeholder audiences, ensuring appropriate timing, positioning, approvals and consistency with the wider communications plan
• Manage the integration of STK products and services across stakeholder communications, systems and relevant delivery touchpoints, ensuring a consistent and accurate experience
• Coordinate with Product on information shared regarding new products, product changes, availability, features and key customer or stakeholder impacts
• Coordinate with Commercial Strategy on all updated sales rules and guidance for stakeholders, translating changes into clear and actionable communications

Requirements

• Bachelor’s degree in communications, journalism, marketing, public relations, business or a related field
• 7+ years of relevant experience in stakeholder communications, corporate communications, editorial planning, marketing communications, partner communications or a related role
• Experience developing communications for sophisticated stakeholder groups across sports, live events, media, hospitality, entertainment or other complex environments
• Demonstrated ability to translate complex commercial, product and operational information into clear, audience-appropriate communications
• Strong editorial judgment and experience managing content calendars, message libraries, approval workflows and multi-channel communications
• Experience coordinating communications across multiple senior stakeholders and organizations, ideally including an event organizer, rights holder and commercial partner
• Excellent written and verbal communication, editing, presentation and stakeholder management skills
• Strong organizational skills, attention to detail and ability to manage multiple high-priority workstreams and deadlines simultaneously
• Comfort working in a fast-paced, evolving environment where information, products and stakeholder requirements change regularly
• Proactive, collaborative and solutions-oriented approach, with sound judgment and the ability to navigate sensitive or high-visibility communications

Preferred

• Additional language skills, particularly Spanish and/or French, preferred
• Previous Olympic, Paralympic or other major international event experience preferred
• Familiarity with the Los Angeles market and/or LA28 environment preferred
• Experience with stakeholder portals, marketing automation, CRM or content management systems preferred

Benefits

• robust benefits, such as health care, retirement, vacation and other paid time off