Sr. Content Strategist, Comms, Selling Partner Communications & Content

Responsibilities

• Own editorial duties for high impact comms, including strategic content development, revisions, leadership reviews, publications, and post-publication performance monitoring.
• Own and influence AI tooling development to improve editorial outputs, working back from a market leading seller experience.
• Establish and uphold editorial best practices that enable internal teams to communicate with sellers at scale while mitigating negative outcomes.
• Act as a bridge between Amazon business teams, content creators, editorial, program, and platform teams to define inputs to long-term product requirements.
• Build deep partnerships with stakeholder teams to understand and shape strategic initiatives early in development, holding a high bar for the seller experience across initiatives.
• Own monitoring communication metrics, seller feedback, and learnings to deliver programmatic optimizations

Requirements

• Experience planning, managing, and delivering customer-focused documentation across multiple teams
• Track record of establishing best practices and driving organizational adoption of new processes or tools
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• 5+ years of communications, content strategy, or customer-facing business communications experience
• Experience executing content projects, prioritizing tasks, and meeting deadlines

Preferred

• Demonstrated expertise in developing and enforcing editorial standards, style guides, and content governance frameworks at scale
• Ability to translate business strategy into clear, compelling communications that drive partner/customer outcomes
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Benefits

• The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.