Responsibilities

• Provide direct management, coaching, and career development to Sr. Managers and Managers, and indirect leadership across the full Sponsored Ads bench
• Own the overall health, structure, and staffing of the Sponsored Ads organization, including workload distribution, pod design, and resourcing decisions
• Set performance expectations and standards across the team; lead performance management, calibration, and promotion decisions for direct and extended reports
• Translate leadership goals into clear priorities across pod organizations, direct reports, and clients, and hold the team accountable to those priorities
• Build, lead, and develop a multi-layered team of Sr. Managers, Managers, and Strategists, fostering growth in strategic thinking, client leadership, and tactical excellence; establish career development paths and succession plans within the team
• Foster a culture of mentorship, accountability, and continuous learning across all levels of the team
• Serve as the first-line escalation point and executive sponsor for GO's largest, most strategic, and highest-complexity client relationships, looping in the VP, Advertising on the highest-stakes or highest-risk situations
• Partner with account and brand leadership to ensure Sponsored Ads strategy is fully integrated with each client's broader e-commerce and omnichannel objectives
• Present advertising strategy, performance results, and growth recommendations directly to client and internal senior leadership
• Identify and champion retail media growth opportunities beyond Amazon (Walmart, Instacart, etc.) at a portfolio level

Requirements

• Bachelor's degree in Marketing, Business, or related field; MBA preferred
• 8+ years retail media search experience (Amazon and Walmart required, Instacart, Target a plus)
• 5+ years of people management experience, including experience managing managers or multi-tiered teams
• 2–4 years' experience with Google Ads/paid search, enough to manage strategy and oversee a specialist or agency partner
• Demonstrated track record of scaling a team or practice while maintaining strong client and business outcomes
• Experience owning revenue, growth, or P&L accountability for a book of business
• This position requires up to 25% travel

Preferred

• Amazon DSP and cross-retailer media experience (Walmart Connect, Instacart Ads, Target Roundel, Criteo/Citrus Ads)
• Background in retail media or an agency environment supporting Amazon brands at scale
• Familiarity with A/B testing and incrementality measurement methodologies
• Experience building or scaling a talent pipeline or training program