Responsibilities

• Seller Events and High Velocity Events: Own end to end communications strategy for Amazon's highest stakes seller moments: Prime Day, Prime Big Deal Days, Black Friday/Cyber Monday, Holiday, and Seller Events (New Seller Summit, Seller Growth Summit, Amazon Accelerate)
• Drive dynamic, personalized communication plans that adapt based on each seller's readiness and context
• Lead multi channel event playbooks and cross functional coordination with partner teams
• Own Accelerate scripting and event content strategy
• Strategic Communications Management: Own the writing, execution, and amplification of all strategic communications across internal seller facing and external audiences
• Lead mass, high impact communications including policy launches, fee announcements, enforcement messaging, and major product launches, working upstream with product and policy teams from the earliest stages of development
• Own Amazon's seller related external communications strategy in partnership with PR and SER, including proactive and reactive media inquiries and executive thought leadership
• Manage the monthly external seller communications mechanism providing L10 level visibility into the upcoming calendar of key announcements across the seller business
• Lead an editorial team managing Tier 1 and Tier 2 communications at scale
• Product Marketing, GTM, and Creative Content: Own the full lifecycle of how Amazon brings seller facing products and programs to market, from defining what we communicate, to whom, when, and through which channels

Requirements

• 12+ years experience in product management, communications, content strategy, or a related field
• 8+ years of people management experience, including managing managers
• Experience setting multi-year strategy and driving organizational transformation at scale
• Track record of owning and delivering against executive-level goals (VP/SVP visibility)
• Experience leading cross-functional initiatives spanning 10+ partner organizations
• Demonstrated ability to make high-stakes judgment calls on sensitive communications with direct reputational, financial, and trust consequences
• Experience building and scaling governance models, platform migrations, or operating model transformations
• Bachelor's degree

Preferred

• Experience in seller/merchant ecosystems, marketplace platforms, or two-sided marketplaces
• Background in both strategic communications and product management
• Experience with AI-powered content personalization, communications automation, or channel orchestration at scale
• Track record of driving cultural shifts across large, distributed organizations
• Experience managing organizations of 50+ across multiple functions (communications, product, marketing, program management)
• MBA or advanced degree

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave