Responsibilities

• Engage directly with strategic customers to understand needs, drive adoption, and ensure satisfaction. Serve as a practitioner and advocate for customer-centricity, maintaining feedback loops to inform GTM decisions.
• Collaborate with the Risk BU to develop and refine GTM strategies, including influencing pricing, packaging, and market positioning. Integrate customer and market feedback to continuously improve offerings.
• Architect and design sales motions that maximize pipeline generation, progression, and new net annual contract value (NNACV). Work closely with sales, product, and marketing teams to ensure cohesive execution.
• Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM), ensuring clarity and impact across all channels.
• Drive integration of GTM initiatives across GPC, CEG, PSM, Industry, and GTM Field Practitioners to ensure scalability and performance tracking.
• Measure, analyze, and refine business KPIs and BU OKRs to track performance and drive continuous improvement. Provide actionable insights to leadership and stakeholders.
• Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning.
• Represent the company at industry events, panels, and executive forums.
• Foster a culture of innovation, collaboration, and continuous improvement.

Requirements

• 7+ years of experience in GTM strategy, business operations, or customer success, with at least 3 years in a senior role.
• Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments.
• Deep experience engaging with senior stakeholders and influencing executive decision-making.
• Strong analytical, communication, and storytelling skills.

Preferred

• MBA or equivalent advanced degree is a plus.
• Experience in SaaS, cloud, or enterprise technology preferred.

Benefits

• Senior leader level visibility and impact.
• A dynamic, collaborative environment with top-tier talent.
• Competitive compensation and benefits.
• Opportunities for growth and leadership across the organization.