Drive patient access and support programs for rare-disease therapies within a senior patient services function.

Responsibilities

• Work with Head of Patient services to develop strategy and aligned tactics that support patients and families in navigating diagnosis and treatment burdens.
• Develop patient assistance tools that maximize patient access to therapies; design and build patient support programs with internal and external stakeholders.
• Develop and implement promotional communication resources in alignment with brand positioning and patient services strategy.
• Drive innovation and program enhancements that will optimize customer service and patient access to rare-disease therapies by identifying emerging opportunities.
• Establish analytic rigor within patient services and support data-driven decision-making for the commercial business.
• Travel as necessary with Patient Services Field Teams to visit accounts and assist in presentations about company’s reimbursement strategy and services; attend commercial and other relevant business-related meetings.
• Build and develop productive working relationships with external service providers and internal cross-functional stakeholders.
• Ensure effective and compliant implementation of financial assistance programs.
• Engage with Patient Engagement Leads and Directors of Patient Access in gaining insights and providing clear direction in use of assets and customer support programs.
• Facilitate exceptional cross functional collaboration with customer facing teams, marketing, specialty pharmacy and hub personnel.

Requirements

• Knowledge of pharmaceutical regulatory requirements impacting marketing materials.
• Strategic planning and execution skills including project/budget management and working effectively with external service partners.
• Strong background in leading and managing people.
• A true team player with the ability to work collaboratively with key internal stakeholders
• Excellent interpersonal and communication skills for cross-functional collaboration and influence.
• Strong executive presence, commanding respect through sound business judgment and clear decision-making
• Strong project management skills, ability to multi-task and prioritize with quality.
• Self-motivated, with excellent organizational skills, with ability to work collaboratively as a member of the Marketing team and individually.
• Likes to work through others to gain success, secure accomplishments and meet objectives & goals.
• Demonstrated ability to work in a diverse collaborative environment.

Preferred

• Masters Degree Preferred
• Understanding of the cell and gene therapy marketplace and the specific access support needs for patients with rare diseases preferred

Benefits

• Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Account, Health Savings Account, and Employee Assistance Programs
• Discretionary Bonus Programs and Long-term Incentive Plan
• Retirement Savings 401k with company match
• Generous Paid Time Off, Sick Time & Paid Holidays including a paid Year-End Shutdown.
• Career Development, Progression and Training
• Flexible Work Arrangement Programs