Director, Paid Marketing

USA (Remote)

$117K/yr – $260K/yrSenior Level8+ years expFull time

Posted 8 days ago

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Job Summary

Lead Kraken Consumer's global paid acquisition strategy and build an experimentation-led growth program across multiple channels, owning budgets, measurement, and cross-functional partnerships.

  • Own budgets, CAC, LTV, and payback models; drive data-informed investment decisions.
  • Build and lead the Performance Marketing and Affiliate/KOL teams and scalable operating rhythms.
  • Collaborate with Product, Data, Finance and Lifecycle to optimise the customer journey from first touch to retention.

Job Description

Responsibilities

  • Own Kraken Consumer's global paid acquisition strategy across Paid Search, Paid Social, App Acquisition, Display, Video, Affiliates, KOLs and other measurable growth channels.
  • Manage acquisition budgets and capital allocation, optimising investment based on CAC, cohort quality, payback, incrementality and long-term customer value.
  • Develop acquisition strategies for Kraken's highest-value customer segments, translating customer insights into targeting, creative, messaging and channel strategy.
  • Build a world-class experimentation culture across creative, audience targeting, landing pages, onboarding and full-funnel conversion optimisation.
  • Partner closely with Product, Lifecycle, CRM, Data, Finance and Marketing to optimise the customer journey from first touch through activation, engagement and retention.
  • Establish robust measurement frameworks, combining attribution, incrementality testing, cohort analysis and experimentation to inform investment decisions.
  • Lead and develop the Performance Marketing and Affiliate/KOL teams, building scalable operating rhythms, agency partnerships and best-in-class execution.
  • Drive a culture of continuous optimisation through regular business reviews, using performance data, customer insights and experimentation to identify opportunities to scale, improve or stop investments.
  • Help shape the future of Kraken Consumer growth by identifying new acquisition channels, technologies and opportunities to accelerate global customer growth.

Requirements

  • 8+ years of experience leading multi-channel performance marketing in a high-growth consumer technology, fintech or crypto business.
  • Proven success managing large-scale acquisition programmes across web and mobile, including Google, Meta, Apple Search Ads and other paid media channels.
  • Deep understanding of acquisition economics, including CAC, LTV, cohort analysis, incrementality, attribution and payback modelling.
  • Experience managing affiliate, creator, influencer or KOL partnerships alongside traditional paid acquisition channels.
  • Strong analytical skills with the ability to make commercial decisions using experimentation, attribution models and customer data.
  • Experience improving conversion across the full customer journey, including creative, landing pages, onboarding and lifecycle marketing.
  • Proven people leader with experience building, coaching and developing high-performing marketing teams while managing external agencies and partners.
  • Excellent cross-functional collaboration skills, with experience partnering closely with Product, Data, Finance, Creative, Legal and Compliance teams.
  • Comfortable operating in fast-paced, highly regulated industries where balancing growth, customer trust and compliance is essential.

Preferred

  • Hands-on experience with MMM, geo testing, or other ways to measure harder-to-attribute investment.
  • Working fluency with SQL, cohort modeling, forecasting, or equivalent analytical tools.
  • Experience building an in-house growth creative or landing-page testing capability.
  • Crypto or fintech experience.
Kraken logo

Kraken

4.7 Glassdoor

Kraken is one of the world’s longest-standing and most secure crypto platforms. Our mission is to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Globally, Kraken clients trade more than 200 digital assets and 6 different national currencies, including GBP, EUR, USD, CAD, CHF, and AUD. Kraken was founded in 2011 and was one of the first platforms to offer spot trading with margin, parachain auctions, staking, regulated derivatives and index services. Trusted by over 10 million individuals, traders and institutions around the world, Kraken offers professional 24/7/365 client support along with one of the fastest, most performant trading platforms available. Kraken has set the industry standard for transparency and client trust, and was the first crypto platform to conduct Proof of Reserves audits. In 2024, Kraken ranked 12th in Newsweek's Global Top 100 list of Most Loved Workplaces, recognizing how the platform offers one of the world's most compelling employment opportunities. Risk Disclosure: https://k.xyz/3LO7ofe

Founded in 2011
Remote First, England, US
746 employees (82 in marketing)
97% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
117.1K
Traffic Source Mix
Search
37.4%
Direct
44.9%
Referral
9.6%
Social
6.6%
Paid
1.1%

Headcount Trend

Current headcount: ~1.9K

Marketing Team

Marketing Team Size
46 (2% of company)
Median Career Experience
11 years
Median Tenure
2.7 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Last Raise
Series Unknown

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