Responsibilities

• This position is a key senior management position responsible for all areas of assigned operations and requires heavy involvement in the oversight, approval and planning processes of the following areas: cost efficiency, maintaining staffing levels, monitoring and improving levels of productivity and quality, providing senior management with vital reports and maintain a P&L for the warehouse and operations.
• Drive, review, development and implementation of operational process to increase productivity and reduce cost
• Accountable for warehouse operations, including but not limited to, introduce and expand consistent operation practices across the business to significantly improve productivity, quality, and profitability
• Provide analysis of business results to Chief Operating Officer on a periodic basis
• Participate in the strategic planning process of operations
• Plan and review upgrade systems and procedures
• Identify, analyze and make recommendations to correct and mitigate of problems
• Participate in freight negotiations
• Responsible for monitoring agreed operating metrics regarding units processed per hour, quality levels, and revenue per hour and revenue per square foot
• Create and operate within budget

Requirements

• Minimum 5 years of demonstrated senior level operations or related leadership experience
• Strong interpersonal and relationship building skills
• Excellent communication skills including verbal and written presentation skills
• Critical thinking and problem-solving skills, with proven ability to develop effective process for new, and difficult operation problems
• Demonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systems
• Experience in shipping consumer product to retail, distribution centers, and direct to consumer. Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment including
• Experience as a team builder, leader, coach & motivator
• College graduate or equivalent experience in operations

Preferred

• Bilingual in English and Spanish a plus but not required