Director, Media Strategy & Client Partnerships

Responsibilities

• Act as the senior strategic partner and advisor to key clients within a portfolio of clients who spend on major digital channels such as Amazon, Google, Meta, Tiktok, other retail media networks, and more
• Design and present media and creative plans, act as the owner of ongoing and key meetings with client teams and executives.
• Drive the teams who are hands on keyboard in activation & creative to ensure that client accounts are performing according to business goals, and growing with Code3. This includes keeping pace of performance, adjusting budgets and strategies in a dynamic environment, and giving feedback to team members on execution and communication on a regular basis.
• Build and foster collaborative and trusted client relationships, acting as key advisor and partner. You’ll ultimately hold responsibility for revenue retention and client growth within your portfolio.
• Interpret client needs and feedback into actionable next steps for Code3 team to meet and exceed client expectations
• Collaborate with Finance and Practice managers to assist in hitting profitability goals based on optimal resourcing, SOW and pricing
• Define what internal teams need in order to be successful in driving outcomes and setting expectations with the client
• Demonstrate exceptional strategic thinking by proactively identifying opportunities, crafting innovative and integrated media strategies, and aligning campaigns with client business goals to deliver on holistic brand goals
• Monitor and evaluate the competitive landscape to drive strategic business business insights
• Identify growth opportunities within your client portfolio to increase NRR through upsells and cross-sells

Requirements

• 7+ years of digital marketing expertise in Paid Media and Retail media (Amazon, Walmart, Target, Google, Meta, TikTok, etc.) including understanding of what drives Creative performance.
• Extensive experience with data measurement solutions utilized to media plan, perform research, manage campaigns and evaluate performance including MMM solutions and other relevant technologies. You should be fluent in assessing performance in dashboards.
• Proven leadership in managing client relationships, strategy, and performance
• A proven track record of successful upsells, renewals, and cross-functional team leadership

Preferred

• Deep Experience in a particular vertical, such as Health, Beauty, B2B, Food, etc.

Benefits

• Remote-first workplace designed to support flexibility and connection
• Comprehensive medical, dental, and vision benefits , plus a generous retirement program
• Thoughtful parental leave and return-to-work program
• Flexible Time Off , sabbatical opportunities, paid holidays, quarterly Company “Recharge” Days, and a holiday closure in December
• Ongoing learning and development opportunities to help you grow your skills and career
• A commitment to transparent DEIB practices and building a workplace where everyone can thrive