Responsibilities

• Personalization & Platform Strategy
• Lead the technical evaluation and integration of personalization and journey-orchestration platforms — including Adobe Real-Time CDP, Adobe Journey Optimizer, and integrations with our Salesforce Marketing Cloud ecosystem — and make the architectural case for the solutions that best fit our existing technology investments.
• Identify opportunities to take advantage of existing investments in the Adobe Experience Cloud and marketing profiles to drive engagement across platforms.
• Own service delivery for web personalization, translating business goals into insight-driven, actionable campaigns.
• Hands-On Delivery & Enablement
• Build proof-of-concepts yourself, hands-on, that give marketing and fundraising leaders something real to react to — not just a roadmap slide.
• Provide expert guidance on emerging tools and technology trends, and act as the technical translator between what the business wants and what is achievable.
• Anchor the Fundraising Agile Release Train as a Systems Architect, working directly with senior leadership to realize value.
• Generative AI Architecture
• Lead the expansion of Generative AI across the organization's marketing technology systems, with strong attention to governance, safety, and sound technical design.

Requirements

• Education: Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.*
• Minimum of 10 years of experience in systems architecture or engineering.
• 3 years in a direct staff management role.
• Seven or more years working directly with analytics, audience management, and personalization technologies.
• Five or more years of architecting CRM and marketing technology solutions within Adobe Experience Cloud (AEM, Adobe Campaign, Adobe Target, Adobe Analytics) or Salesforce Marketing Cloud.
• Three or more years of experience developing applications with object-oriented programing or expertise in a modern scripting language.
• Direct experience with a customer data platform or journey-orchestration tool (e.g., Adobe Real-Time CDP, Adobe Journey Optimizer, Salesforce Data Cloud/Journey Builder) is highly preferred.
• Experience working in an Agile delivery environment, preferably using the Scaled Agile Framework (SAFe).
• Thorough understanding of the Generative AI landscape, including hands-on experience implementing systems leveraging LLMs.
• Demonstrated experience with web application security, privacy, and data governance.

Preferred

• Direct experience with a customer data platform or journey-orchestration tool (e.g., Adobe Real-Time CDP, Adobe Journey Optimizer, Salesforce Data Cloud/Journey Builder) is highly preferred.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition