Director, Marketing Technology & Data Operations

USA (Remote)

$138K/yr – $221K/yrDirector/Executive10+ years expFull time

Posted 2 days ago

Job Summary

Own the end-to-end marketing technology strategy and governance, shaping data architecture, data quality, and platform investments to enable measurement, personalization, and sustainable business growth.

  • Lead the MarTech strategy, roadmap, and governance to align with business priorities
  • Collaborate with cross-functional teams to unlock capabilities, improve efficiency, and scale analytics

Job Description

Responsibilities

  • Develop the marketing technology strategy
  • Define and own a marketing technology strategy and roadmap aligned to business priorities and customer experience goals.
  • Translate marketing and business needs into technology recommendations, investment priorities, and implementation plans.
  • Partner with Marketing and cross-functional teams to define the future-state MarTech ecosystem and supporting architecture.
  • Find opportunities to unlock new marketing capabilities, improve operational efficiency, and support business growth through technology.
  • Establish the vision, governance, operating model, and roadmap for marketing data to improve quality, accessibility, compliance, and business value across the global marketing organization.
  • Partner with Marketing, RevOps, Digital, IT, Analytics, Sales, and Data Engineering teams to align data requirements and use cases; define data platforms, standards, architecture, and integration strategies that enable personalized experiences, trusted reporting, AI, and advanced analytics.
  • Lead data quality, stewardship, taxonomy, and master data management initiatives to ensure consistent account, customer, campaign, and performance data across the MarTech ecosystem.
  • Partner with cross-functional teams evolve marketing measurement by enabling scalable attribution, performance dashboards, experimentation, and actionable insights that support business growth and executive decision-making.
  • Oversee marketing data operations, including data pipelines, integrations, privacy, governance, and operational processes that ensure reliable, secure, and compliant data management.

Requirements

  • Bachelor's degree in Business, Marketing, Information Systems, Computer Science, or a related field.
  • 10+ years of experience in Marketing Technology, Marketing Operations, Data Operations, Digital Marketing, Business Systems, or related areas.
  • Strong people leadership and coaching ability. Demonstrated success building and leading high-performing teams in complex enterprise environments.
  • Experience leading enterprise MarTech and data strategy, governance, technology transformation, or digital capability programs.
  • Strong understanding of modern marketing technology and data ecosystems, including CRM, marketing automation, web platforms, analytics, experimentation, digital asset management, customer data platforms, and AI-enabled marketing solutions.
  • Deep expertise in marketing data strategy, governance, and operations, with a proven ability to build trusted, scalable data foundations that enable measurement, AI, personalization, and business growth.
  • Experience developing technology roadmaps, governance frameworks, and portfolio management practices.
  • Experience evaluating technology investments, managing vendors, and leading software selection processes.
  • Strong business sense with the ability to translate business objectives into technology strategies and investment recommendations.
  • Demonstrated success leading cross-functional initiatives.

Preferred

  • Experience developing AI strategies, piloting AI capabilities, or scaling AI adoption within marketing organizations.
  • Experience implementing experimentation, optimization, or personalization programs.
  • Familiarity with Agile delivery methodologies and enterprise project governance.
  • Experience supporting global marketing teams in B2B SaaS or EdTech organizations.
  • Master's degree or equivalent combination of advanced education and relevant experience.
Cengage Group logo

Cengage Group

3.7 Glassdoor

With more than 100 years serving learners, Cengage Group is a global edtech company that enables student choice. No matter how, where, when or why someone wants to learn, our portfolio of education businesses supports all students, from middle school through graduate school and skills education, with quality content and technology. Collectively, our three business units – Cengage Academic, Cengage Work and Cengage Select – help millions of students each year in more than 125 countries achieve their education and career goals and lead choice-filled lives.

Founded in 1903
Boston, Massachusetts, USA
4.4K employees (888 in marketing)
65% recommend to a friend
71% CEO approval

Salaries

Posted range

$138K/yr – $221K/yr

Taken straight from the job posting.

See all Cengage Group salaries

Funding

Total Funding
$500M
Last Raise
$500M
Private Equity, 3 years ago

Funding History

  • Jun 2023
    Private Equity • $500M

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Traffic Source Mix
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Paid
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Headcount Trend

Current headcount: ~4.4K

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