Director, Marketing

New York City, NY (On-site)

$130K/yr – $145K/yrDirector/Executive5+ years expFull time

Posted 3 days ago

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Job Summary

Lead all aspects of Baccarat Hotel New York's marketing, shaping brand-aligned programs, media relations, digital content, events, and partnerships to boost performance across hotel outlets.

  • Own cross-functional marketing strategy and partnerships
  • Direct PR, influencer relations, and brand communications
  • Coordinate with revenue, F&B, digital and CRM teams to drive traffic and revenue

Job Description

Responsibilities

  • Develop marketing and communications strategies for the hotel and its outlets to create a cohesive and integrated marketing platform supporting hotel performance goals.
  • Create and execute robust, unique, brand-aligned programming and partnerships that drive awareness, traffic, and revenue. Execute brand-wide programs and partnerships at the hotel level.
  • With the food and beverage team and partners, develop strategies and programs to drive traffic and revenue to F&B outlets from both hotel guests and local guests.
  • With the corporate marketing team, manage PR and influencer agencies to achieve favorable publicity for the hotel and brand locally, regionally, nationally, and globally.
  • Evaluate media and influencer requests, secure approvals, coordinate reservations, communicate details to the hotel and corporate marketing teams, and act as a brand ambassador during these stays and visits.
  • Write and edit copy for internal and external communications, including websites, advertisements, marketing/sales materials, and presentations.
  • With the corporate marketing team, manage creative resources to develop marketing/sales materials and collateral for all departments. Secure necessary approvals for all creative.
  • Oversee photo and video shoots on property, including hotel-arranged and third-party shoots (paid or media/partner). Secure applicable location agreements, insurance, rights agreements, and releases.
  • With the revenue management team, develop marketing strategies and offers that align with rate and channel strategies. Support efforts across all channels, including CRO, OTA, and GDS.
  • Maintain owned and third-party websites and the app with relevant hotel offerings, hours, and information. Ensure an optimized user experience through language, imagery, and design.

Requirements

  • 5+ years of marketing experience in a luxury or upper-upscale lifestyle hotel property or in a luxury retail brand.
  • Skilled in the pillars of an integrated marketing plan, including social media/influencer marketing, email marketing, content marketing, advertising, sales promotion, events/production, and public relations.
  • Operational excellence with expertise in assessing and deploying internal and external resources to execute marketing plans.
  • Possesses well-developed presentation and writing skills.
  • Positive and energized professional presence. Collaborative problem solver who requires minimal supervision in a fluid work environment.
  • Computer skills: Microsoft Word, Excel, Outlook, PowerPoint, and Canva.
  • Bachelor's degree from a four-year college; focus on Marketing is preferred but not required.
  • Flexible and willing to work a flexible schedule, including days, evenings, weekends, and holidays.

Benefits

  • Health & Wellness - Competitive Medical, Dental & Vision, and EAP program
  • Retirement Planning
  • Paid Personal Days
  • Career Advancement: We're growing rapidly and with growth comes advancement opportunities (around the globe)!
  • Starwood University - Offers eligible team members a chance to grow and flourish by obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward while doing all the good you can!
Starwood Hotels logo

Starwood Hotels

We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet. Your mission as part of our community: to leave our guests with more than they arrived with—whether it’s a new wellness routine, a plan to live more sustainably, or simply a restored perspective. The luxury of our hotel experiences lies not only in next-level comforts and personalized services but also in our wealth of warmth, depth of knowledge, and collective drive to preserve and protect this extraordinary world.We’re proud to be recognized in Newsweek's Most Loved Workplaces 2025—a testament to how deeply we care about our people, our planet, and making a meaningful difference.Starwood Hotels, an affiliate of the global private investment firm Starwood Capital Group, is a hotel brand management company overseeing 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. Leveraging our expertise in marketing, design, operations, and technology, Starwood Hotels drives some of the most groundbreaking and dynamic hotel brands in the world.For more information, visit starwoodhotels.com, 1hotels.com, baccarathotels.com, and treehousehotels.com

Founded in 2012
Miami, Florida, USA
310 employees (30 in marketing)

Traffic Signals

Monthly Visitors
55K
Traffic Source Mix
Search
23.5%
Direct
60.3%
Referral
11.2%
Social
3.6%
Paid
1.3%

Headcount Trend

Current headcount: ~312

Marketing Team

Marketing Team Size
19 (6% of company)
Median Career Experience
12 years
Median Tenure
2.6 years
Marketing Roles Posted (Last 30 Days)
2