Director of Marketing Operations

Concord, MA (On-site)

$165K/yr – $190K/yrDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Own marketing operations and the marketing tech stack to improve pipeline and measurement.

  • Define and own the marketing technology strategy, data governance, and processes across platforms.
  • 8+ years in marketing or revenue operations with HubSpot and Salesforce experience.
  • Build, lead, and scale a high-performing marketing operations team with cross-functional impact.

Job Description

Responsibilities

  • Define and own the marketing technology strategy aligned with business goals
  • Evaluate, implement, and optimize tools across the marketing stack
  • Identify opportunities to leverage AI for efficiency, personalization, and performance
  • Own and optimize core platforms including HubSpot, Salesforce, and related tools
  • Ensure seamless integration across systems to support data accuracy and workflow efficiency
  • Maintain data hygiene, governance, and compliance
  • Partner closely with IT to align on systems architecture, security, and scalability
  • Build and manage the marketing operating system that prioritizes, routes, and tracks all marketing initiatives
  • Act as the central hub for coordinating campaigns, projects, and resources across marketing
  • Create processes that ensure alignment, efficiency, and accountability across teams

Requirements

  • 8+ years in marketing operations or revenue operations roles
  • Deep expertise in HubSpot, Salesforce, and modern marketing tech stacks
  • Strong analytical and systems-thinking mindset
  • Proven experience building teams and scaling operations in a growth environment
  • Experience managing complex, cross-functional marketing environments

Benefits

  • Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.
  • Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.
  • 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.
  • Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.
  • Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.
  • Pet Insurance: Tripleseat recognizes the importance of pets in employees\' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being
Tripleseat logo

Tripleseat

Tripleseat is a catering and event management web-based platform for restaurants, hotels, and unique venues that will increase sales and streamline the booking process. It is the first web-based system created by restaurant event planners for restaurant event planners. Tripleseat captures leads through the venue’s website and Facebook page and automatically uses that information to populate everything to facilitate the event manager’s job. It just takes a few clicks and it will build the client database tracking their history of bookings, generate all the documents needed at once, and change them all simultaneously, while also popping the information onto a web accessible calendar which displays it to be accessed anytime, anywhere Tripleseat has taken the restaurant business by storm, providing solutions and simplifying the event process from start to finish.

Founded in 2009
Concord, Massachusetts, USA