Director of Marketing – Demand Generation & Growth (B2B B2C SaaS | AI | Higher Ed)

USA (On-site)

Salary Not AvailableDirector/Executive7+ years expFull time

Posted 4 months ago

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Job Summary

Lead marketing strategy and demand generation for a B2B SaaS company, aligning with revenue goals and cross-functional partners.

  • Own demand generation strategy across paid, organic, email, and social channels
  • Must-have: 7–10 years B2B marketing with 3+ years leadership and HubSpot expertise
  • Standout: Cross-functional leadership with Sales and Customer Success to drive pipeline

Job Description

Responsibilities

  • Develop and own the overall marketing strategy, setting short and long-term goals aligned to company revenue and growth targets
  • Define go-to-market strategies for new products, features, and partnerships
  • Establish priorities and operating rhythm for the marketing team, ensuring focus on the highest-impact activities
  • Define and manage the marketing budget, allocating spend for maximum ROI
  • Provide regular reporting and strategic analysis of marketing performance to the CEO/President
  • Directly manage the Marketing Manager, providing coaching, professional development, and clear direction
  • Oversee the work of the Campaign Manager in coordination with the Marketing Manager
  • Hold the team accountable to performance goals while empowering them to own execution
  • Foster a culture of continuous improvement and high performance across the marketing function
  • Own the demand generation strategy across paid, organic, email, and social channels

Requirements

  • 7 to 10 years of progressive B2B marketing experience with at least 3 years in a leadership role
  • Expert-level HubSpot experience is required
  • Proven track record in demand generation and performance marketing, including paid media, SEO/SEM, email, and social
  • Demonstrated experience managing and developing direct reports
  • Strong analytical skills with the ability to translate data into strategy and measurable business impact
  • Bachelor's degree from an accredited institution, or equivalent experience

Preferred

  • Background in EdTech, BPO, and/or AI strongly preferred
  • East Coast US location preferred (ET or CT time zone)
  • Experience working with or managing globally distributed teams
  • Familiarity with the higher education market, student success, or academic support technology
  • A collaborative style with the ability to lead through influence as well as direct authority
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BlackBeltHelp

3.4 Glassdoor

BlackBeltHelp is the #1 AI-powered Helpdesk platform purpose-built for higher education. It combines Generative AI, trained agents, and integrations with systems like EllucianTM Banner, Canvas, Slate, and Microsoft Entra to answer IT, student services, and admissions questions. Trusted by 130+ institutions including Columbia University, UCLA, Cornell University, and the California Community Colleges System, BlackBeltHelp manages over 8 million helpdesk interactions annually, ensuring 24x7 support so campuses stay connected and students stay supported. For more information on BlackBeltHelp, go to www.blackbelthelp.ai

Founded in 2003
Miami, Florida, USA
196 employees (11 in marketing)
54% recommend to a friend
65% CEO approval

Traffic Signals

Monthly Visitors
2.6K
Traffic Source Mix
Search
32%
Direct
41.4%
Referral
5.4%
Social
11.1%
Paid
10%

Headcount Trend

Current headcount: ~197

Marketing Team

Marketing Team Size
11 (6% of company)
Median Career Experience
3 years
Median Tenure
3.9 years

Funding

Total Funding
$2M
Last Raise
$2M
Series A, 11 years ago

Funding History

  • Jan 2015
    Series A • $2M

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