DIRECTOR OF MARKETING

Tempe, AZ (On-site)

Salary Not AvailableDirector/Executive3+ years expFull time

Posted 3 months ago

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Job Summary

Drive integrated marketing for a Westin Tempe property: lead F&B brand marketing across five outlets, hotel marketing strategy, and social content to boost occupancy and local traffic.

  • Own marketing strategy and campaigns for all five F&B outlets and two new openings.
  • Strong hospitality marketing experience with digital channels and CMS tools.
  • Coordinate multi-channel launches, partnerships, and direct-booking-driven promotions.

Job Description

Responsibilities

  • FOOD & BEVERAGE MARKETING This is where you'll spend the most of your energy. The Westin Tempe's five outlets are central to our identity and our revenue—and you'll treat each one like a brand unto itself.
  • Lead marketing strategy, campaign planning, and execution for all five F&B outlets: Terra Tempe Kitchen & Spirits, Skysill Rooftop Lounge, Cup of Joe Market Café, and the highly anticipated openings of Sushi by Bou and Capriotti's Sandwich Shop.
  • Develop and execute integrated launch campaigns for Sushi by Bou and Capriotti's Sandwich Shop, building pre-opening buzz, waitlist strategies, and press-worthy grand opening moments.
  • Create and manage seasonal promotions, happy hour campaigns, special events, and programming activations that drive local traffic and repeat visits.
  • Build a loyal local following through targeted outreach, influencer partnerships, community events, and neighborhood-level storytelling.
  • Collaborate with outlet managers, promoters and chefs to develop compelling content around menu launches, chef specials, and seasonal ingredients.
  • Oversee reservation-driving initiatives across platforms (OpenTable, Resy, etc.) and coordinate with operations to maximize covers during key dayparts.
  • Develop marketing collateral—menus, table tents, digital assets, promotional signage—that reflects each outlet's brand identity and energy.

Hotel Marketing & Brand Strategy

  • Own and execute the property's comprehensive hotel marketing plan aligned with occupancy goals, ADR targets, and revenue objectives.
  • Champion the Westin brand identity on property—ensuring all marketing communications reflect Westin's well-being philosophy, elevated tone, and signature visual standards.
  • Partner with Commercial team to develop promotions, packages, and offers that drive direct bookings and Brand.com contribution.
  • Coordinate with Crescent Corporate Marketing and Marriott brand teams to leverage resources, best practices, and co-op opportunities.
  • Manage Marriott brand platforms to ensure accurate, compelling, and conversion-optimized content.
  • Identify PR-worthy programming, packages, and activations, coordinate media visits and press opportunities in partnership with PR resources.
  • Develop B2B marketing initiatives supporting group sales, meetings, and event business.

Social Media Strategy & Content

  • Develop and manage social media strategies for the hotel and outlet accounts across Instagram, Facebook and emerging platforms as needed.
  • Review monthly content calendars in collaboration with our social agency that reflect seasonal programming, outlet promotions, hotel packages, and community events.
  • Produce or oversee production of professional, on-brand content—photography, video, Reels, Stories—that captures the energy of the property and its outlets.
  • Build and manage relationships with local influencers, campus content creators, and lifestyle tastemakers to amplify reach and credibility.
  • Monitor engagement and manage online community across all platforms with a voice that matches each brand.
Crescent Hotels & Resorts logo

Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience. Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates. At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Founded in 2001
Fairfax, Virginia, USA
1.1K employees (29 in marketing)

Traffic Signals

Monthly Visitors
45.1K
Traffic Source Mix
Search
37.6%
Direct
42.8%
Referral
15.5%
Social
3.4%
Paid
0.6%

Headcount Trend

Current headcount: ~1.1K

Marketing Team

Marketing Team Size
24 (2% of company)
Median Career Experience
17 years
Median Tenure
3.2 years

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