Director of Marketing and Communications of the NSF NEO-SMART Engine in Northeast Ohio

Cleveland, OH (Hybrid)

$83K/yr – $105K/yrDirector/Executive7+ years expFull time

Posted 2 hrs ago

Job Summary

Own and drive NEO-SMART's integrated marketing and communications strategy, oversee channels and content, manage media relations and events, and coordinate with external vendors to advance NSF-funded initiatives.

  • Lead strategy and brand alignment across internal and partner communications
  • Manage multi-channel content, media relations, and event support

Job Description

Responsibilities

  • Develop and lead implementation of a comprehensive, integrated marketing and communications strategy for NEO-SMART, aligned with the strategic plan and NSF cooperative agreement requirements; establish annual goals, key messages, and priority audiences. Work with NEO-SMART leadership to prioritize communications initiatives based on strategic importance, partner needs, and available resources; monitor outcomes and adjust tactics as needed to maximize impact and reach. Uphold and evolve NEO-SMART¿s brand standards, including visual identity, voice, and messaging guidelines, ensuring consistency across all internal and external communications and all partner-produced materials generated by the Engine's coalition of 70+ partner organizations. (35%)
  • Lead development and ongoing management of all NEO-SMART-owned communications channels, including the website, social media platforms, email newsletters, and digital publications; ensure content is timely, accurate, audience-appropriate, and on-brand. Research, write, and edit a broad range of communications content, including news releases, feature stories, partner spotlights, executive communications, program summaries, annual reports, and NSF-facing reporting content that highlights NEO-SMART milestones and outcomes. Commission, manage, and coordinate with external vendors and freelancers (designers, photographers, videographers, and web developers) to produce high-quality creative assets that support NEO-SMART programs and events, administering an annual marketing and communications budget. (35%)
  • Develop and maintain relationships with local, regional, and national media outlets; proactively pitch stories about NEO-SMART research breakthroughs, workforce development milestones, community partnerships, and economic impact; manage all inbound media inquiries. Prepare NEO-SMART leadership and spokespeople for media appearances, public presentations, and congressional or NSF briefings, including developing talking points, background materials, and presentation decks. Represent the NEO-SMART¿s communications function at partner events, NSF program convenings, and regional stakeholder meetings as needed. (15%)
  • Plan and execute communications support for NEO-SMART events, including symposia, industry showcases, workforce program launches, community convenings, and annual partner meetings; develop event messaging, promotional materials, invitations, and post-event coverage. Collaborate with pillar program managers to develop audience-specific communications for use-inspired research, commercialization and adoption, workforce development, and economic growth. (10%)
  • Perform other duties as assigned. (5%)

Requirements

  • Experience: 7 to 8 years of progressively responsible experience in marketing, communications, public relations, or a related field required. Demonstrated experience developing and executing integrated marketing and communications strategies across multiple channels for a complex organization, program, or initiative. Experience in higher education, economic development, nonprofit, government, or a mission-driven organization strongly preferred; familiarity with NSF-funded programs or federal grant communications is a plus. Proven track record in media relations, content development, brand management, and digital communications including website management, social media strategy, and email marketing. Experience managing external creative vendors and coordinating multi-format content production.
  • Education: Bachelor's degree in communications, marketing, journalism, public relations, or a related field required. Master's degree preferred.
  • - Excellent verbal and written communication and editing skills, with demonstrated ability to translate complex technical and programmatic content into clear, compelling, and audience-appropriate narratives.
  • - Outstanding planning and organizational skills, with the ability to coordinate and execute a high volume of communications projects simultaneously while maintaining accuracy, consistency, and attention to detail.
  • - Strong strategic thinking skills, with the ability to develop communications plans grounded in audience insight, tied to measurable goals, and adapted based on performance data.
  • - Proficiency in digital communications platforms, including website CMS systems, email marketing tools (e.g., Mailchimp, Constant Contact), social media management tools, and analytics dashboards.
  • - Experience with graphic design tools (e.g., Canva, Adobe Creative Suite) and the ability to provide creative direction to designers, photographers, and videographers.
  • - Demonstrated ability to work independently with a high degree of initiative while collaborating effectively across teams and partner organizations with diverse priorities and working styles.
  • - Strong understanding of brand management principles and experience maintaining brand consistency across complex, multi-partner organizations.
  • - Willingness to learn and work with artificial intelligence (AI) tools and technologies as they apply to content development, digital marketing, and communications analytics.

Preferred

  • Master's degree preferred.
  • Familiarity with NSF-funded programs or federal grant communications is a plus.

Benefits

  • A comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
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Case Western Reserve University

Case Western Reserve University is among the nation's leading research institutions. Founded in 1826 and shaped by the federation of Case Institute of Technology and Western Reserve University, Case Western Reserve is distinguished by its strengths in education, research, service and experiential learning. Located in the cultural hub of Cleveland, Ohio, we offer nationally recognized programs in the arts and sciences, dental medicine, engineering, law, business and management, medicine, nursing and applied social sciences.FOLLOW USFacebook: @casewesternreserveTwitter: @cwruInstagram: @cwru

Cleveland, Ohio, USA
8.4K employees (259 in marketing)

Salaries

Posted range

$83K/yr – $105K/yr

Taken straight from the job posting.

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    Grant • $995.9K

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Paid
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Director of Marketing and Communications of the NSF NEO-SMART Engine in Northeast Ohio

Case Western Reserve University · Cleveland, OH · Hybrid