Director, Marketing & Communication Services

Chicago, IL (Hybrid)

$125K/yr – $140K/yrSenior Level15+ years expFull time

Posted 1 day ago

Job Summary

Own and lead the organization’s marketing, brand, and audience-growth strategy in partnership with leadership, driving member growth, program participation and external influence across integrated channels.

  • Translate strategic priorities into cohesive marketing and brand plans.
  • Drive growth and retention of members and revenue opportunities through integrated programs, events, products and partnerships.
  • Provide strategic direction for digital properties and owned channels to support growth and member needs.

Job Description

Responsibilities

  • Partner with executive director and client leadership team to translate the organization's strategic priorities into integrated marketing, communications, brand and audience-growth strategies.
  • Lead strategies to grow, engage and retain members and expand participation in programs, events, products and other revenue-generating opportunities.
  • Advance the organization's brand, reputation and industry influence through thought leadership, media relations, content strategy, strategic partnerships and other external visibility initiatives.
  • Provide strategic leadership for the organization's website, digital experience and owned communications channels, ensuring they support members’ needs, organizational priorities and future growth.
  • Partner across membership, education, technology, conferences, regions, committees and other stakeholders to ensure a cohesive and consistent client experience and brand.
  • Use audience insights, segmentation, marketing technology and performance data to strengthen personalization, improve conversion and inform marketing investment.
  • Develop and manage client marketing budgets, including tracking and reporting.
  • Manage and provide day-to-day direction to team members, ensuring clear priorities, appropriate workload allocation, quality of work and alignment with client objectives.
  • Support the professional development and growth of team members through coaching, regular feedback, performance guidance and identification of opportunities to build skills and take on increased responsibility.

Requirements

  • Bachelor’s degree or equivalent experience
  • 15+ years total relevant professional experience in marketing environment.
  • Demonstrated experience with digital marketing strategy, marketing technology, media relations, analytics, audience segmentation and evolving marketing channels and platforms.
  • Proficient in budgeting and financial management.
  • Strong people management and project management skills.

Preferred

  • BA/BS with a concentration in strategic/integrated communications, marketing, or business.
  • Experience working in a collaborative environment (agency or professional services firm experience is a plus.)
  • Experience with marketing automation and CRM platforms, analytics, digital advertising, and web/content management systems, with the ability to use marketing technology and performance data to inform strategy and improve results.
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SmithBucklin

For 75 years, Smithbucklin has been a trusted steward for our association, society, and community partners, deeply vested in each one’s purpose, goals, values, and long-term success. From our very beginning, we’ve helped associations reimagine what’s possible. The talent and passion of our people complement the volunteer leaders we work alongside. We join in their journeys and empower them along the way. Working together, our innovative solutions nurture growth, advance missions, and achieve lasting impact.

Founded in 1949
Chicago, IL, US
710 employees (95 in marketing)

Salaries

Posted range

$125K/yr – $140K/yr

Taken straight from the job posting.

See all SmithBucklin salaries

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Director, Marketing & Communication Services

SmithBucklin · Chicago, IL · Hybrid