Director, Integrated Social Performance Operations

New York City, NY (Hybrid)

$150K/yr – $170K/yrDirector/Executive10+ years expFull time

Posted 2 days ago

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Job Summary

Own Spectrum’s Performance Intelligence function and turn cross-channel social data into actionable, business-building insights across paid, owned, earned, influencer, and creator ecosystems.

  • Lead synthesis of cross-channel performance into executive insights for strategic decisions.
  • Drive measurable actions through aligned Paid, Organic, Influencer, and Creative teams.

Job Description

Responsibilities

  • Lead performance intelligence across Spectrum's paid, owned, earned, influencer, creator, and social listening ecosystem.
  • This role synthesizes data from multiple agencies and channels into strategic recommendations that improve business performance - not just reporting.
  • Working cross-functionally with Paid Media, Organic, Influencer, Community Management, Creative, Analytics, and Client Leadership, this role identifies optimization opportunities, develops actionable recommendations, and ensures insights translate into measurable business outcomes across the social ecosystem.
  • The Director serves as the connective tissue between measurement and activation, helping Spectrum make smarter investment, creative, audience, and content decisions.
  • 35% - Performance Intelligence & Strategic Insights
  • 30% - Cross-Channel Optimization & Activation
  • 20% - Measurement, Testing & Performance Frameworks
  • 15% - Cross-Functional Leadership & Knowledge Management
  • Own Spectrum's Performance Intelligence function, ensuring every deliverable includes insights, implications, and recommended actions.
  • Synthesize performance across paid, owned, earned, influencer, creator, 3rd party measurement, and social listening into a unified executive view.

Requirements

  • Experience: 10+ years leading social performance strategy, intelligence, measurement, and optimization across paid, owned, earned, influencer, and creator ecosystems.
  • Experience synthesizing cross-channel data into strategic business recommendations.
  • Background partnering across social paid, owned, earned, influencer, creative, and analytics teams.
  • Executive-level storytelling and client leadership experience.
  • Technical: Deep expertise across Meta, TikTok, Reddit, YouTube, LinkedIn, Pinterest, Snapchat, and Nextdoor.
  • Strong understanding of MMM, Lift Studies, attribution, Adobe, first-party measurement, and social listening tools (i.e., Hootsuite/Sprout)
  • Experience with Tableau, Power BI, Looker, Excel, and automation tools.
  • Disposition: Strategic, collaborative leader who connects data to action, challenges the status quo, and drives continuous optimization across Spectrum's integrated social ecosystem.

Benefits

  • health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.
Horizon Media logo

Horizon Media

Horizon Media is a leader in driving business-based outcomes for marketers. The company was founded in 1989, is headquartered in New York, and has offices in Los Angeles and Toronto. With estimated billings of $8.7 billion and over 2,300 employees, Horizon is the third largest U.S. media agency according to COMvergence data. Recognized as one of the world’s ten most innovative marketing and advertising companies by Fast Company, Horizon Media has been named Media Agency of the Year by MediaPost, Adweek and AdAge and is known for its highly personal approach to client service. Renowned for its culture, Horizon is also consistently named to all the prestigious annual Best Places to Work lists published by Fortune, Forbes, AdAge, Crain’s New York Business and Los Angeles Business Journal; including “Best Workplaces for Diversity,” “Best Workplaces for Women,” and “Best Workplaces for Millennials” honors. Bill Koenigsberg, President, CEO and Founder of Horizon Media, has earned almost every industry accolade and, in 2019, garnered the marketing’s highest honor when he was inducted into the American Advertising Federation (AAF) Hall of Fame. TOGETHER WE'RE BUILDING A PLACE OF BELONGING At Horizon, diversity, equity and inclusion are pillars of our culture. Numerous studies show that a more diverse workplace benefits everyone in so many ways; employees, organizations and their clients. When people feel that they belong and are included, they become committed and feel empowered to be more innovative. And that is the workforce we strive to have. We welcome everyone and do not discriminate based on gender, race, religion, sexual orientation, age or disability. We want you to feel welcomed, safe and know that you’re a vital member of our community. For more information, visit: www.horizonmedia.com or www.horizonmedia.com/careers.

Founded in 1989
New York, New York, US
3.1K employees (689 in marketing)

Traffic Signals

Monthly Visitors
18.4K
Traffic Source Mix
Search
41%
Direct
49.5%
Referral
5.9%
Social
1.6%
Paid
1.7%

Headcount Trend

Current headcount: ~3.1K

Marketing Team

Marketing Team Size
613 (20% of company)
Median Career Experience
10 years
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
47

Funding

Last Raise
Private Equity, 4 years ago

Funding History

  • Dec 2021
    Private Equity

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