Responsibilities

• Develop and execute a comprehensive ICT strategy that scales with our global operations and aligns directly with TechnoServe’s mission.
• Lead, mentor, and inspire a small but diverse, global team of IT professionals, fostering a culture of high performance, collaboration, and continuous learning.
• Manage the IT budget, ensuring resources are allocated efficiently to maximize impact and ROI.
• Ensure that the IT team is keeping current with emerging technologies, including AI and identifying opportunities to optimize operations and program delivery.
• Oversee the design, implementation, and maintenance of scalable, secure global IT systems and networks.
• Guide the seamless integration of enterprise systems to improve workflows across departments and international regions.
• Lead digital transformation initiatives, specifically focusing on enhancing data analytics, reporting capabilities, and the ethical use of technology to drive decision-making.
• Lead the development and enforcement of robust cybersecurity policies, incident response plans, and comprehensive staff training.
• Conduct regular risk assessments and audits, ensuring strict adherence to global data protection regulations and industry best practices.
• Establish frameworks for data accuracy, security, and ethical stewardship across the organization.

Requirements

• A bachelor’s degree in Information Technology, Computer Science, or a related field, with 12 years of progressive IT leadership experience, or a Master’s degree with at least 8 years of experience.
• Minimum of 5 years in a senior management role.
• Proven track record in cloud infrastructure (Google Cloud platform, AWS) , enterprise system integration, and cybersecurity frameworks (e.g., NIST, ISO 27001).
• Demonstrated success in leading digital transformation projects and integrating AI/automation into organizational workflows.
• Strong understanding of global data privacy regulations (GDPR, etc.) and data management best practices.
• Exceptional communicator capable of translating technical complexity into clear business value for non-technical stakeholders.
• Required Languages : Excellent oral, written, and interpersonal skills, including fluency in English.
• Travel : Travel up to 15%

Preferred

• Experience in IT strategy development, systems integration, and cybersecurity in international development or nonprofit organizations.
• Knowledge of cloud technologies, enterprise systems, and data analytics tools.