Director of Growth and Customer Operations

Bolingbrook, IL (On-site)

$160K/yr – $200K/yrDirector/Executive10+ years expFull time

Posted 3 months ago

Job Summary

Own cross-functional revenue engine by unifying marketing, sales, and customer operations with end-to-end funnel ownership and exec-aligned growth initiatives.

  • Lead cross-functional teams (Marketing, Call Center, Inside Sales, and Customer Experience) to optimize revenue and the customer journey.
  • Design and implement dashboards, KPI scorecards, and visibility across the funnel to drive measurable improvements in conversion and profitability.
  • Partner with the Executive Leadership Team to develop strategic growth initiatives and sustain operational performance.

Job Description

Own cross-functional revenue engine by unifying marketing, sales, and customer operations with end-to-end funnel ownership and exec-aligned growth initiatives.

  • Lead cross-functional teams (Marketing, Call Center, Inside Sales, and Customer Experience) to optimize revenue and the customer journey.
  • Design and implement dashboards, KPI scorecards, and visibility across the funnel to drive measurable improvements in conversion and profitability.
  • Partner with the Executive Leadership Team to develop strategic growth initiatives and sustain operational performance.

Salaries

Posted range

$160K/yr – $200K/yr

Taken straight from the job posting.

See all TR MILLER HEATING AND COOLING salaries

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Director of Growth and Customer Operations

TR MILLER HEATING AND COOLING · Bolingbrook, IL · On-site