Director, Global Communications

Responsibilities

• Build and enhance Mastercard’s commercial products business reputation and proposition through clear and impactful communications, events and social media engagement.
• Develop storytelling initiatives and messaging to showcase the business strategy, product innovations and partnerships.
• Be a strategic advisor and partner to top leadership and the business teams, and coordinate resources across multiple project initiatives and teams.
• Lead the external profile-building and communications programming across the CNPF growth pillar. Drive simple storytelling to tell a comprehensive story to capture positive share of voice in the market.
• Proactively build, manage, and strengthen relationships with key financial services, payments and tech top-tier and trade media, influencers, and industry analysts to support product/service launches and raise executive profiles.
• Partner across regions to provide global messaging and positioning guidance, and administer key governance process for emerging tech and payments products
• Provide messaging and logistical support for internal communications events, such as town halls, fireside chats, and panel discussions.
• Use measurement tools to assess the impact of communications programs to refine activities.
• Work alongside the digital communications team to drive a paid, earned, and owned approach for external announcements and storytelling.

Requirements

• Strong writer, with the ability to bring complex topics to life, clearly
• Excels in a fast-paced, dynamic, and global work environment
• Seasoned comms leader with very strong executive presence and negotiation skills
• Strong relationship management skills and ability to work collaboratively and deliver results with global, multi-cultural and remote project teams
• Experience leading teams to drive end-to-end events management, sponsorships, and industry conferences
• Skilled and proactive leader leading by example to drive positive change
• Solid understanding of balancing and prioritizing needs of multiple stakeholders
• Entrepreneurial, creative thinker, pursuing new ideas and bringing best practices
• Demonstrated track record of media relationships and placements
• Strict attention to detail and enthusiasm for collaboration

Benefits

• Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.