Director of E-commerce Growth & Retention

USA (Remote)

$120K/yr – $150K/yrDirector/ExecutiveFull time

Posted 1 month ago

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Job Summary

Own the growth engine for a founder-led DTC brand, translating a broad customer-growth vision into a shipped, prioritized roadmap and an operating system that orchestrates priorities, briefs, contractors, and measurement across the customer journey.

  • Own end-to-end growth across acquisition, activation, retention, and advocacy.
  • Build the operating system and guide contractor bench with clear KPIs, briefs, quality control, and attribution.

Job Description

Responsibilities

  • Lead Barbell Standard’s growth marketing across the customer journey from awareness to advocacy.
  • Collaborate with the founder to translate a growth vision into a practical, prioritized, budgeted roadmap.
  • Manage people, projects, and standards to ship the roadmap on schedule.
  • Build and own an operating system for strategy execution: roadmap, briefs, contractors, quality control, reporting, and cadence.
  • Decide what matters, what waits, who builds it, what success looks like, and how to measure impact.
  • Shape the marketing contractor bench and guide future execution hires.
  • Increase qualified demand value by improving conversion, lifecycle performance, repeat purchases, and durable non-paid growth.
  • Execute a mix of content, SEO, social, product education, launches, merchandising, referrals, loyalty experiments, and other owned initiatives as needed.
  • Maintain clean tracking, reporting, and attribution logic.
  • Note: Paid ad account management is not part of this role.

Requirements

  • Meaningful e-commerce, DTC, growth, lifecycle, CRO, or customer journey experience.
  • Commercially sharp, organized, high-agency, and comfortable in a small company where judgment matters.
  • Ability to manage contractors professionally, improve imperfect work, prioritize under ambiguity, and push projects across the finish line.
  • Strong taste and quality standards; acts as the creative, commercial, and customer-experience quality filter for marketing work.

Nice To Have

  • Experience leading growth for founder-led brands.
  • Experience managing contractors and shaping marketing execution teams.

Benefits

  • PTO, holidays, sick time, healthcare support, and home office support.
Barbell Standard logo

Barbell Standard

Fitness company focusing on professional, affordable gym equipment. Full custom home or commercial gym solutions available.

Founded in 2019
Boca Raton, Florida, USA
2 employees

Traffic Signals

Monthly Visitors
24.8K
Monthly Google Ads Budget
$3.5K
Traffic Source Mix
Search
89%
Direct
1.8%
Referral
0.3%
Social
2.1%
Paid
1.1%

Headcount Trend

Current headcount: ~2