Director, Digital Commerce & Growth

Responsibilities

• Acquire
• Lead paid search, SEO and emerging discovery channels, with accountability for return on investment and cost per acquisition.
• Set media planning, budget and testing standards, and hold agency partners to defined performance standards.
• Convert and Retain
• Own the site experience, including UX, search, merchandising and personalization, and run experimentation to improve conversion and order value.
• Build email and lifecycle marketing programs (triggers, win-back, cross-sell) that increase repeat purchase and customer value.
• Lead website redesign and platform modernization programs from requirements through launch and post-launch optimization, partnering with IT and external build partners.
• Catalog and Content
• Raise product data completeness and content quality through product information management, SEO content and catalog governance.
• Support new product launches with timely, accurate digital content.

Requirements

• Bachelor’s degree in business, marketing, engineering or a related field; MBA preferred.
• 10+ years of progressive experience in digital commerce or digital marketing, including 5+ years leading multi-disciplinary teams.
• Led at least one major website redesign or eCommerce replatform from business case through launch.
• Proven command of paid search, SEO and lifecycle marketing at scale, with analytical rigor on incrementality and return.
• Experience in B2B or considered-purchase commerce, including large catalogs and mixed account and guest customers.
• Experience aligning marketing and sales through lead management, routing and follow-up processes.
• Experience managing agencies, technology vendors and offshore teams.
• Life science, laboratory, industrial or B2B distribution environment experience.
• Marketplace and AI-enabled personalization experience.
• Hands-on familiarity with web analytics, email marketing and search and merchandising platforms; multi-brand environments.

Benefits

• Medical, Dental, Vision Insurance
• Disability Insurance
• Life Insurance
• 401(k) company match
• Paid Time Off (15 days annually)
• Paid Holiday time (10 company-designated days)
• Tuition Assistance
• Additional benefits available with company package