Director, Customer Journey Insights - (Hybrid - Acton, MA or San Diego, CA)

Acton, MA (Hybrid)

$187K/yr – $281K/yrDirector/Executive8+ years expFull time

Posted 4 days ago

Job Summary

Own the end-to-end diabetes technology marketing strategy, drive portfolio growth, and lead integrated launch plans while building a high-performing marketing team across a matrix organization.

  • Own strategy and execution for portfolio growth
  • Lead cross-functional launches and stakeholder alignment

Job Description

Responsibilities

  • Develop and implement a long-and short-term marketing strategy to drive sustained product portfolio growth.
  • Collaborate on product development strategies to ensure continued segment growth over a long-term horizon.
  • Develop and lead the execution of integrated commercial launch and market development plans in the diabetes technology space including core strategies, tactics, financial objectives, budgets and staffing requirements.
  • Curate a portfolio of marketing tools to support the needs of the Sales Team.
  • Analyze market performance against KPI benchmarks and the competitive environment and develop appropriate action
  • Manage expenses within budget, maximizing effectiveness and efficiency.
  • Develop and implement HCP-focused and consumer-focused strategies to ensure the optimal marketing mix and consistent messaging.
  • Lead, motivate and develop a team of marketing professionals to support exceptional commercial tactical execution and creativity across a matrix organizational structure.
  • Develop key internal stakeholder relationships to ensure smooth, integrated operation of major projects. Internal stakeholder groups include Regulatory/Quality, R&D, Customer Service, Legal, Market Access and Finance.
  • Ensure an optimal Sales & Marketing working platform through consistent communication with the sales team and regular field travel.

Requirements

  • Bachelor’s degree required, preferably in Business or Marketing with 8+ years of related work experience.
  • An MBA or advanced degree preferred.
  • Medical Device or Pharmaceutical industry marketing experience.
  • Experience creating and implementing a consumer-focused strategy.
  • Demonstrated experience building, leading, motivating and managing a team and function within a matrix organization to operate effectively across multiple channels.
  • Strong experience in healthcare environment.
  • Experience developing and commercializing new products/line extensions.
  • Diabetes experience or knowledge

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • And additional employee wellness programs
Insulet Corporation logo

Insulet Corporation

4.1 Glassdoor

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Omnipod products are offered in 25 countries around the globe.HIRING SCAM ALERT Recently, individuals impersonating Insulet Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:•Insulet will never interview a candidate over RingCentral, similar messaging apps or social media (i.e. Google Hangouts, WhatsApp, Facebook Messenger, etc.), or via text message.•Insulet will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment.•Insulet will never provide excess money to an applicant and ask the applicant to write a check for repayment.If you have any doubt about a job offer or any other communication purporting to come from Insulet, please reach out to us directly at 978-600-7000.If you receive any type of communication on behalf of Insulet that seems inappropriate or suspicious, please report this activity to: www.iC3.gov or www.stopfraud.gov.

Founded in 2000
Acton, Massachusetts, USA
4.6K employees (227 in marketing)
80% recommend to a friend
85% CEO approval

Salaries

Posted range

$187K/yr – $281K/yr

Taken straight from the job posting.

See all Insulet Corporation salaries

Funding

Total Funding
$629.5M
Last Raise
$450M
Post IPO Debt, 12 months ago

Funding History

  • Mar 2025
    Post IPO Debt • $450M
  • Mar 2009
    Post IPO Debt • $60M
  • Feb 2006
    Series E • $50M

Traffic Signals

Monthly Visitors
167K
Traffic Source Mix
Search
40.3%
Direct
48.9%
Referral
8.7%
Social
0.8%
Paid
1.3%

Headcount Trend

Current headcount: ~4.6K

Recent News