Director, Creative Product Marketing

Phoenix, AZ (Hybrid)

$127K/yr – $243K/yrDirector/Executive8+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the end to end marketing communications for a portfolio of products, aligning creative, budget, and cross channel activation to strategic outcomes.

  • Own integrated marketing communications planning and activation from business review through optimization, including creative briefs and brand positioning input.
  • Lead cross functional teams and external partners to deliver best in class creative assets while ensuring compliance and risk controls.
  • Shape strategy with insights on business drivers, consumer trends, and regulatory requirements to drive efficiency and growth across channels.

Job Description

Responsibilities
  • Directs the development and implementation of the creative and marketing communication strategy, campaign ideas, marketing communication plans and the development, creation, and optimization of the campaign assets for products they support
  • Expert knowledge of business drivers, relevant consumer, customer, and channel trends and insights to lead the marketing communications strategy of each product
  • Supports the creative marketing budget and oversees relationships with external agencies ensuring that business objectives are achieved efficiently
  • Seeks innovative ways to continuously build product presence through best-in-class creative assets; recommends new trends and positioning opportunities to drive marketing efficiency
  • Provides input to the future strategy and growth plans for all products in the purview
  • Directs and is accountable for outcomes through agile marketing process
  • Directs the process and timeline for delivering integrated marketing plans from business review through activation and optimization. Directs the delivery of an Integrated Marketing Communications Plan (IMCP); manages the development of the activation (creative) briefs. Contributes to the development of the Brand Strategic Positioning
  • Knowledge in product related regulations, and risk and compliance requirements
  • Keeps USAA brand and our mission to serve the military community at the forefront of our creative marketing assets
  • Attracts, develops, expands, and retains high performing teams of marketing professionals that deliver outcomes and key results
USAA logo

USAA

Since the beginning, our mission has been to provide a range of financial services to the military community and their families. Along the way, we’ve also established ourselves as a destination employer for passionate people looking to serve those who are willing to give it their all. Our mission is to stand with our members and be there for them and their families by facilitating their financial security. It starts with offering a range of highly competitive products, exceptional service, and trusted advice. But to be the military community’s provider of choice also takes dedicated team members who share our core values of service, loyalty, honesty, and integrity.

Founded in 1922
San Antonio, Texas, USA
40K employees (1,174 in marketing)

Traffic Signals

Monthly Visitors
235.4K
Monthly Google Ads Budget
$15.3K
Traffic Source Mix
Search
28.6%
Direct
45.8%
Referral
19.5%
Social
3%
Paid
2.9%

Headcount Trend

Current headcount: ~40K

Marketing Team

Marketing Team Size
771 (2% of company)
Median Career Experience
17 years
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
5

Funding

Last Raise
Grant, 9 months ago

Funding History

  • Jul 2025
    Grant

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