Responsibilities

• Own operating strategy and governance. Set the standards and governance frameworks that Content Operations enforces day to day across every team producing Adobe content.
• Advise on workflow development: Partner with Content Operations to optimize workflow governance and SLAs.
• Build the external narrative: Define Adobe's content operating model for customers and industry audiences.
• Develop the insights framework: Establish measurement criteria and predictive models to identify operational bottlenecks.
• Lead cost modeling and supply chain economics: Evaluate cost per asset, throughput, time to market, AI tradeoffs and reporting.
• Build budget models: Demonstrate content spend and influence allocation decisions.
• Build capacity models and demand forecasts: Aid Content Operations in resource planning for in house and agency partners.
• Govern AI content: Define AI-generated content disclosure, audits and review processes.
• Lead the Content Strategy area: Integrate governance, strategy, and narrative tasks with measurement and economics.
• Collaborate with Content Operations and Agency Management: Provide vendor quality and commercial oversight using performance and cost data.

Requirements

• 10+ years in content strategy, content operations, marketing analytics, or content supply chain roles, spanning both design and measurement.
• A track record building benchmark frameworks, cost models, and measurement infrastructure inside complex, matrixed organizations.
• Quantitative chops: comfortable building return on investment, budget, and capacity/demand models that hold up to executive scrutiny.
• Experience setting governance frameworks and operating standards at scale, including standards other teams are expected to follow.
• Leadership experience managing strategy and analyst focused team while driving accountability across functional leads without direct authority.
• A strong point of view on AI governance and risk management.
• Outstanding collaborator management skills: ability to connect operations, agency management, and leadership narrative