Director, Content Operations & Production

Franklin, TN (Hybrid)

Salary Not AvailableSenior Level12+ years expFull time

Posted 10 days ago

Job Summary

Own and scale the content production discipline for Pet Nutrition Marketing by defining the operating model, standards, and ways of working; lead cross-functional adoption across brands and channels to deliver repeatable, high-quality assets at scale.

  • Own the production operating model and governance across the portfolio
  • Lead strategic partnerships with production partners and brand teams to drive outcomes and quality

Job Description

Responsibilities

  • Discipline Building Adoption
  • • Builds the content operations and production discipline for Pet Nutrition Marketing in partnership with the global team — defining the team roles, standards, ways of working, and operating model that scale across the portfolio
  • • Drives adoption of the discipline across all brands and channels; meets brand teams where they are and brings them into a consistent, repeatable production practice
  • • Role-models the collaborative leadership that builds cohesive production at scale — across functions, brands, and partners — and sets the standard for how production excellence actually gets done
  • Production Operating Model
  • • Defines and runs the brief-to-publish operating model across the portfolio: intake, scoping, briefing, creative development, review and approval, production, delivery, archival; designs the system that makes content production predictable, repeatable, and continuously improving
  • • Builds or manages the systems and ways of working that allow content to be produced once and adapted across markets, channels, and personalization layers — reducing time-to-market and unit cost while protecting craft
  • Partner Ecosystem Build vs. Buy
  • • Owns the strategic relationships with production partners; negotiates master arrangements and holds partners accountable to outcomes, scope, and quality
  • Brand Integrity Asset Value

Requirements

  • 12–15 years in content production, creative operations, or integrated production leadership; brand-side or production-company leadership required
  • CPG experience strongly preferred — multi-brand portfolio environments most relevant
  • Track record managing complex multi-channel production at enterprise scale, with meaningful budget stewardship
  • Proven experience leading production transformation, not just steady-state management
  • Experience designing operating models, workflows, and governance across cross-functional teams
  • Working knowledge of the production technology landscape: DAM, work management, creative review platforms, and AI-assisted production tooling
  • Proven people leadership with a demonstrated commitment to developing talent and building team engagement
  • Experience managing senior stakeholders in matrixed environments
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Founded in 1911
McLean, Virginia, US
64K employees (5,033 in marketing)
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Funding

Last Raise
Debt Financing, 1 years ago

Funding History

  • Mar 2025
    Debt Financing

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Director, Content Operations & Production

Mars · Franklin, TN · Hybrid