Director, Consumer Acquisition

USA (Remote)

$230K/yr – $268K/yrDirector/Executive10+ years expFull time

Posted 5 days ago

Job Summary

Own the consumer acquisition strategy and growth program, overseeing budget, channel mix, and a high-performing team to drive incremental contracts and optimized acquisition outcomes across owned, organic and paid channels.

  • Own acquisition strategy and target
  • Lead budget, channel mix and experimentation

Job Description

Responsibilities

  • Own the consumer acquisition strategy, growth target and investment plan, directly accountable for incremental acquisition contracts, blended customer acquisition cost and visit-to-lead conversion.
  • Allocate budget across owned, organic, paid and new bets, and make the channel mix tradeoffs explicit based on contract outcomes rather than lead volume alone.
  • Grow owned and organic demand — search and AI-driven discovery, content strategy, owned audiences and re-engagement of shoppers who did not convert — to build a growth engine that does not depend on paid media.
  • Optimize paid demand across search, paid social, affiliates and direct mail, including targeting, bid strategy, creative testing and cost-per-lead management toward contract outcomes.
  • Lead an acquisition innovation agenda that pilots new channels, markets and consumer value propositions, including entry into new Digital Vehicle Marketplace markets, and hands proven plays off to scale.
  • Act as the business owner for acquisition initiatives and seasonal promotions: set the success measure, baseline and size in the brief, and make the go / no-go and scale-or-stop calls.
  • Set the acquisition goal and brief for the partner teams that build and deliver the work: Digital (website, prequalification and dealer finder), Creative (campaigns and offer language), Dealer Marketing (preparing dealers before an offer reaches consumers) and Insights (sizing and measurement).
  • Build, lead and develop a high-performing team across owned and organic growth, re-engagement, paid growth and acquisition innovation.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field, or equivalent experience.
  • 10+ years of experience in consumer acquisition, growth or performance marketing, with at least 5 years in a leadership role.
  • Proven track record growing consumer acquisition across owned, organic and paid channels while improving acquisition efficiency.
  • Experience owning a significant marketing budget and the investment decisions behind it.
  • Experience running an experimentation program and measuring incremental impact.
  • Demonstrated problem solving and business judgment, with a track record of framing ambiguous problems quantitatively and making sound investment calls.
  • Experience partnering with digital product, creative and analytics teams to bring acquisition initiatives from brief to launch.
  • Demonstrated experience presenting to and influencing senior/executive audiences.
  • Working knowledge of ad platforms, analytics, testing tools and CRM.
  • Excellent written and verbal communication skills.

Preferred

  • MBA or other advanced degree.
  • Experience in financial services, fintech, or subprime/near-prime lending.
  • Experience with marketplace, ecommerce or vehicle retailing acquisition.
  • Experience marketing regulated financial products, including offer terms and disclosures.
  • Experience with AI-driven search and discovery and its impact on organic acquisition.

Benefits

  • Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Credit Acceptance logo

Credit Acceptance

4.0 Glassdoor

Credit Acceptance has been named to Fortune magazine’s annual “100 Best Companies to Work For” list for 11 years, ranking #34 in 2025. We’ve also been named to IDG's Computerworld Best Places to Work in IT-Midsize category for the past six years. Based on 2024 survey data, 93% of our team members believe Credit Acceptance is a Great Place to Work (GPTW). At Credit Acceptance, we are passionate about what we do. Our team members are intelligent, motivated, compassionate people who work hard and know how to have fun. We offer a strong work-life balance with many great benefits that start on day one. We focus first and foremost on striving to make our Company as valuable as possible, because we know it is the core of our success. Our team members are motivated by their desire to “Change Lives,” as well as by their fellow colleagues, Company leaders, competitive compensation, and career advancement opportunities. By driving possibility, we empower our team and customers to achieve their dreams and reach new heights.Loans made or arranged pursuant to a California Finance Lenders Law license.

Founded in 1972
Southfield, Michigan, USA
2.2K employees
77% recommend to a friend
87% CEO approval

Salaries

Posted range

$230K/yr – $268K/yr

Taken straight from the job posting.

Paid Acquisition median pay in the United States

$125K/yr

Most earn $87K to $176K. Based on 67 salaries, including bonus and equity.

See all Credit Acceptance salaries

Marketing Team

Median Tenure
4 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$2.9B
Last Raise
$500M
Debt Financing, 4 months ago

Funding History

  • Nov 2025
    Debt Financing • $500M
  • Feb 2025
    Post IPO Debt • $500M
  • Dec 2024
    Post IPO Debt • $300M

Traffic Signals

Monthly Visitors
1.2M
Monthly Google Ads Budget
$163.5K
Traffic Source Mix
Search
12.3%
Direct
45.7%
Referral
8.2%
Social
0.4%
Paid
2.1%

Headcount Trend

Current headcount: ~2.2K

Recent News

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Director, Consumer Acquisition

Credit Acceptance · USA · Remote