Director, Community Engagement - Operations

Alexandria, VA (Hybrid)

$107K/yr – $127K/yrDirector/Executive10+ years expFull time

Posted 4 months ago

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Job Summary

Drive end-to-end community engagement programs and cross-functional coordination to deliver measurable value for WEF.

  • Own end-to-end programs from planning to evaluation.
  • Must-have: 10+ years in community or volunteer engagement and 5+ years in people leadership.
  • Standout: Strong cross-functional collaboration and scalable volunteer initiatives.

Job Description

Responsibilities

  • Lead the end-to-end execution of community engagement initiatives, from planning and development through launch, delivery, and evaluation.
  • Translate organizational goals and strategies into actionable workplans, timelines, and deliverables.
  • Actively manage initiative logistics, workflows, and follow-through to ensure successful completion.
  • Monitor outcomes, gather feedback, create and deliver surveys and make real-time adjustments to improve effectiveness and impact.
  • Supervise and develop direct reports through clear expectations, hands-on guidance, and regular feedback.
  • Lead by example with a strong execution mindset, demonstrating accountability and attention to detail.
  • Support team members in prioritization, problem-solving, and delivering high-quality work.
  • Work closely with internal stakeholders to execute community initiatives and projects in coordination with events, programs, and communications efforts.
  • Manage the operational aspects of initiative-related work tied to major events, engagement opportunities, and professional development offerings.
  • Ensure alignment across departments by taking initiative to actively coordinate tasks, deadlines, and responsibilities.

Requirements

  • 10+ years of experience in community engagement, volunteer engagement, program execution, or related fields.
  • 5+ years of people leadership experience.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Demonstrated success of developing strategy, executing initiatives and managing complex projects from cradle to grave.
  • Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
  • Proven ability to lead while remaining highly hands-on and detail-oriented.
  • Excellent interpersonal, verbal, and written communication skills.
  • Experience presenting to executive-level audiences.
  • Experience developing or scaling charitable or volunteer programs.
  • Ability to work collaboratively while maintaining personal accountability for outcomes.

Preferred

  • Experience working across mission and industry to best serve the Water Community.
  • Build and maintain relationships with nonprofit partners and community organizations.
Water Environment Federation logo

Water Environment Federation

3.3 Glassdoor

Formed in 1928, the Water Environment Federation® (WEF®) and its global network of Member Associations help provide water quality professionals with the latest in water quality education, training, and business opportunities. WEF's diverse membership includes scientists, engineers, regulators, academics, plant managers and operators, and other professionals working in the United States and around the world. As a membership organization, WEF uses the collective knowledge of its membership to further a shared goal of improving water quality. Together, WEF and its members: research and publish the latest information on wastewater treatment and water quality protection; provide technical expertise and training on issues including wastewater collection, treatment, reuse, and operations; residuals and utility management; sustainability; and emerging water quality issues such as microconstituents; sponsor conferences and other special events; and review, testify, and comment on environmental regulations and legislation.For more details on WEF’s published magazines, journals, books, study guides and other technical materials, please visit www.e-wef.org/

Founded in 1928
Alexandria, Virginia, USA
316 employees (26 in marketing)
52% recommend to a friend
26% CEO approval

Traffic Signals

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32.9%
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59%
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Social
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Paid
1%

Headcount Trend

Current headcount: ~316

Marketing Team

Marketing Team Size
26 (8% of company)

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