Director - Communications Strategy, SME&C at Microsoft | Redmond, WA | $131K/yr – $272K/yr

Microsoft

Director - Communications Strategy, SME&C

Redmond, WA (Hybrid)

$131K/yr – $272K/yrDirector/Executive6+ years expFull time

Posted 2 months ago

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Job Summary

Own cross-functional storytelling and executive communications to align SME&C narratives with Microsoft’s strategic priorities, translating complex strategy into clear messages and driving unified execution across marketing, PR, and the field.

Strategic Narratives: craft differentiated storytelling and thought leadership that positions Microsoft as a market leader among SME customers and partners.
Integrated Communication: align executive messaging, field communications, partner engagement, and external storytelling across channels.
Execution & Alignment: collaborate with global and regional teams to scale narratives while ensuring local relevance and business outcomes.

Job Description

Strategic Narrative Leadership
Define and evolve SME&C’s mid- and long-term narrative aligned to Microsoft’s broader strategic priorities (e.g., Frontier transformation, AI, partner-led growth)
Translate complex business strategy into clear, compelling, and differentiated storytelling for internal and external audiences
Build thought leadership positioning that strengthens Microsoft’s credibility and market leadership with SME customers and partners
Integrated Communication Strategy
Develop and drive a comprehensive SME&C communication strategy that connects executive messaging, field communications, partner engagement, and external storytelling
Ensure consistency of voice, message hierarchy, and narrative across all channels and touchpoints
Recommend and operationalize the most effective channels and formats for different audiences and priorities
Executive & Leadership Communications
Partner closely with senior leadership to shape key messages, presentations, and communication moments

Translate business priorities into clear executive-level messaging that drives alignment and action across the organization
Support key forums (e.g., leadership meetings, global events, major announcements) with strong narrative coherence

Cross-Org Orchestration
Drive alignment across marketing, sales, PR, partner, and field teams to ensure a unified SME&C story
Collaborate with global and regional teams to scale narratives effectively while allowing for local relevance
Serve as a central connector across stakeholders to drive execution of strategic communications initiatives

Storytelling & Content Development
Lead development of high-impact narratives, messaging frameworks, and core content assets
Guide storytelling across campaigns, executive platforms, and internal communications to reinforce strategic priorities
Ensure all communications connect back to business outcomes and reinforce Microsoft’s differentiation and presentation of core messaging coherence across channels

Sources: these last two bullets capture the tone around coherence and alignment

Microsoft

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

Founded in 1975

Redmond, Washington, US

237K employees (11,715 in marketing)

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