Director, Communications at Old Navy | San Francisco, CA | $175K/yr – $228K/yr

Old Navy

Director, Communications

San Francisco, CA (On-site)

$175K/yr – $228K/yrDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Own cross functional change and strategic initiatives that tie store operations, field leadership, and brand goals to measurable outcomes.

Cross functional leadership: align operations, field teams, and partners to define priorities and success criteria.
Independent ownership: drive hypotheses, analysis and execution across teams to advance store priorities.
Storytelling and engagement: plan field meetings and content to clearly communicate priorities and energize stores.

Job Description

Responsibilities

Provide thought leadership and work closely with Store Operations, Field leaders and other functional business partners to define, develop and drive key business priorities to support stores and brand goals.
Lead cross functional teams to manage and implement organizational change while defining success criteria, aligning milestones and stakeholder communications.
Independently own and manage strategic initiatives, leading cross functional teams in evaluation of hypotheses, strategic analysis / planning, and operational execution to further store goals and priorities.
Develop and refine project scope, structure, and approach, quantitative and qualitative analyses.
Identify key issues, guide analysis, develop conclusions, and present findings to cross functional leaders.
Build cross-functional partnerships and consensus.
Influence strategy for brand and field team.
Plan and execute meetings and field event content with a strong focus on storytelling, clarity, and engagement.
Drive cultural and change initiatives and position the brand as a great place to work.
Be creative, innovative, and curious; able to move from concept to ideation to execution, strong bias for action.

Requirements

Store Operations experience with passion and a track record for developing team members and mentoring future leaders.
High attention to detail with demonstrated ability to care for multiple competing priorities simultaneously.
Concrete experience managing complex projects and programs requiring thorough leadership to align multiple teams and stakeholders.
Strong relationship building skills and experience working closely with senior executives and cross functional partners to influence strategic agendas and operationalize key strategic initiatives.
Strong critical thinking and business curiosity, including strong analytical and creative problem-solving skills.
Demonstrated ability to work with complex and detailed data to drive insights and decisions.
Excellent written, verbal, and advisory skills, including speechwriting experience; proven track record of delivering exceptional written work.
Comfortable dealing with ambiguity in a dynamic business landscape.
Able to manage multiple tasks and projects, prioritize, and adapt to a changing environment.
Flexible to workdays, nights, weekends, and holidays to meet the needs of business; able to travel overnight as required.

Nice to have

Store Operations experience with passion and a track record for developing team members and mentoring future leaders.
High attention to detail with demonstrated ability to care for multiple competing priorities simultaneously.
Concrete experience managing complex projects and programs requiring thorough leadership to align multiple teams and stakeholders.
Strong relationship building skills and experience working closely with senior executives and cross functional partners to influence strategic agendas and operationalize key strategic initiatives.
Strong critical thinking and business curiosity, including strong analytical and creative problem-solving skills.
Demonstrated ability to work with complex and detailed data to drive insights and decisions.
Excellent written, verbal, and advisory skills, including speechwriting experience; proven track record of delivering exceptional written work.
Comfortable dealing with ambiguity in a dynamic business landscape.
Able to manage multiple tasks and projects, prioritize, and adapt to a changing environment.
Flexible to workdays, nights, weekends, and holidays to meet the needs of business; able to travel overnight as required.

Benefits

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Old Navy

3.7 Glassdoor

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find fabulous fashion at affordable prices online and in one of our 1,000+ stores globally. Old Navy celebrates a workplace that’s just as diverse as our customers. Fun, fashion, family and value are at the heart of everything we do. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family. Old Navy – a brand for everyone, a place for you!

Founded in 1994

San Francisco, California, USA

29K employees (4,698 in marketing)

jobs.gapinc.com/old-navy-home

70% recommend to a friend

87% CEO approval