Director of Brand Experience

California, MO (Remote)

$122K/yr – $179K/yrDirector/Executive11+ years expFull time

Posted 6 weeks ago

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Job Summary

Own cross-channel brand storytelling and executive narrative, turning complex healthcare and tech subjects into clear, visual stories while building scalable systems and leading a design team.

  • Brand systems and campaigns: shape the visual language and storytelling across paid, owned, earned, sales, web, and events.
  • Executive storytelling: craft CEO keynotes, investor decks, and high-stakes presentations with structure and emotional impact.
  • Team and external partnerships: mentor designers and manage agency/vendor relationships to protect the brand and speed delivery.

Job Description

Responsibilities

  • Brand experience and creative direction
  • Lead the creative direction for major campaigns, launches, events, executive communications, and brand moments. Translate complex healthcare, technology, and revenue cycle ideas into clear stories, strong visual systems, and memorable experiences.
  • Team leadership and mentorship
  • Guide, mentor, and elevate an in-house design team across junior, mid-level, senior, and lead roles. Set a high bar for concept, craft, storytelling, hierarchy, presentation quality, and brand consistency.
  • Campaigns and demand generation
  • Partner with brand strategy, demand generation, content, product marketing, and growth teams to build campaign ideas that work across paid, owned, earned, sales, web, and event channels. Balance brand-building with business performance without letting the work become generic.
  • Executive and product storytelling
  • Shape high-stakes presentations, CEO keynotes, board materials, investor narratives, customer decks, and industry-stage moments. Bring structure, pacing, clarity, and emotional weight to the stories R1 needs to tell.
  • Events and experiences
  • Develop creative concepts for conferences, customer experiences, leadership meetings, internal events, and industry activations. Build event identities, keynote visuals, environmental systems, digital extensions, and attendee journeys that feel connected and intentional.
  • Phare OS and portfolio expression
  • Help define how Phare OS and R1's broader product portfolio are visualized, explained, launched, and understood in market. Partner with product, sales, and marketing teams to make the platform clear, differentiated, and compelling.
  • Brand systems and standards
  • Evolve R1's creative systems, presentation standards, campaign guidelines, event toolkits, and partner playbooks. Build systems that help teams and agencies move faster while protecting the brand.
  • Agency and vendor partnerships
  • Identify, evaluate, recommend, and guide outside creative partners across brand design, motion, film, production, experiential, web, and specialized creative disciplines. Lead creative evaluation during vendor selection and help ensure external work meets R1's standards.
  • What you will lead:
  • Lead the development and execution of brand experiences and storytelling across channels and moments that matter to executive audiences and customers.
R1 RCM logo

R1 RCM

R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Founded in 2003
Salt Lake City, Utah, USA
21K employees (145 in marketing)