Director, Account Management

New York City, NY (On-site)

$90K/yr – $215K/yrDirector/Executive7+ years expFull time

Posted 5 weeks ago

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Job Summary

Own end-to-end influencer campaigns for agency clients, from briefing to reporting, with a sharp focus on aligning creator-led storytelling to client objectives and the paid media mix.

  • Influencer Program Lifecycle: manage identification, development, approvals, and campaign reporting end-to-end.
  • Cross-Functional Execution: coordinate asset development, media amplification, commerce, and measurement with platform teams and channel partners.
  • Landscape Awareness: monitor influencer trends and translate shifts into client-ready recommendations.

Job Description

Responsibilities

  • Lead influencer communication for OMG, OMC, and Creo clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
  • Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment
  • Serve as central source of client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients
  • Articulate workback schedules and coordinate internal and external deliverables to keep deliverables on track
  • Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
  • Work in partnership with OMG COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement

Requirements

  • In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling
  • Strong agency account management background and comfort in leading internal and external conversations
  • Thorough understanding of the Influencer ecosystem including organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement
  • Excellent relationship building with internal and external stakeholders
  • Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
  • Highly analytical with the ability to identify areas of optimization and to contextualize of campaign performance in reports and client presentations
  • Creative minded with ability to translate social trends and influencer archetypes to client business objectives
  • High levels of integrity, autonomy, and self-motivation
  • Critical thinking and problem solving tied to implementation of new processes and process improvements
  • Strong business acumen and the ability to make highly impactful decisions in a timely manner
  • Strong people leadership with comfort providing feedback and developing employees and making staff utilization decisions
  • Bachelor’s degree (Marketing/Advertising/Communications preferred)
  • 7-10 years of experience within Influencer and preferably media environments
  • Hands on experience managing Influencer campaigns and client management with blue-chip companies
  • Experience working on client business across a variety of industries
Creo logo

Creo

Creo

Vancouver, British Columbia, CAN
378 employees (31 in marketing)

Traffic Signals

Monthly Visitors
1.9B
Monthly Google Ads Budget
$2.7M
Traffic Source Mix
Search
28.9%
Direct
67.3%
Referral
3.1%
Social
0.3%
Paid
0.3%

Headcount Trend

Current headcount: ~378

Marketing Team

Marketing Team Size
12 (3% of company)
Marketing Roles Posted (Last 30 Days)
5

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