Responsibilities

• Develop social media strategy for Resi, working with other teams to integrate campaigns, launches and other outreach
• Act as the social expert and advocate for social best practices for other teams
• Own and manage social media channels for Resi
• Create and publish high-quality, engaging short-form video, long-form video, and still content that is aligned with our brand guidelines and supports business goals
• Collaborate with campaign teams on content development and delivery
• Manage publishing calendar
• Analyze engagement data, identify trends in customer interactions and plan digital campaigns to build community online
• Monitor and respond to social media comments and messages in a timely manner and route them to be addressed as appropriate
• Use social media management tools to schedule and publish content, as well as analyze performance metrics and generate reports
• Stay up-to-date with industry trends, social media algorithms, and best practices in social media management

Requirements

• Bachelor's degree in Marketing, Communications, or a related field
• Minimum of 5 years of experience in social media management for tech or video companies. Experience with non-profits or faith-based organizations is a plus.
• Proven track record in social media creation and management and growing social media accounts and engagement
• Strong understanding of social marketing technology, creative, and publishing tools such as Sprout Social, Hootsuite, Google Analytics, Canva, Animoto and Adobe Creative Suite, as well as Facebook, Instagram, Reddit, Youtube and TikTok
• Excellent project management skills with a strong service focus and ability to manage and prioritize multiple projects and deliverables
• Excellent copywriting, graphic design and video editing skills
• Experience leveraging social media management tools for reporting and insights
• Ability to work independently and as part of a team, with demonstrated success partnering cross-functionally within the organization
• Excellent communication and interpersonal skills

Benefits

• - 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• - 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• - 401K match
• - Hybrid work model - 3 days in the office / 2 days remote each week
• - 12 paid Company Holidays
• - 2 paid Volunteer Time Off days
• - 15 days PTO , to start, increases with tenure and seniority.
• - Paid parental and adoption leave