Digital Marketing Manager

Irvine, CA (On-site)

$55K/yr – $80K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own donor acquisition and LTDV growth by leading direct response campaigns, testing media mixes, email automation, and PR in partnership with Ops and Development.

  • Own direct response donor acquisition and optimize CAC across digital channels.
  • Test ad creatives, sites, offers, and formats and adjust media mix for efficiency.
  • Drive email marketing plans to convert prospects and cultivate donors for LTDV with marketing automation.

Job Description

Responsibilities

  • Manage direct response digital donor acquisition to acquire thousands of new donors each year.
  • Partner with an outside agency and/or directly plan and execute digital ad campaigns.
  • A/B and multivariate testing of ad creative, media sites, offers, and formats (images vs. video, etc.) to drive down per donor acquisition cost over time.
  • Monitor and evaluate best performing combinations, add news ones and shift the mix of media and creatives to the highest performing ones (this aspect can be managed by an outside agency).
  • Along with the rest of the marketing team, development, and operations, execute and test a new donor email marketing plans to convert prospects and identify and cultivate new donors using marketing automation to increase their long-term donor value (LTDV).
  • Manage direct response marketing with a focus on Year 1 to Year 2 retention. automated email cultivation of unassigned donors and identifying high-capacity donors and getting those prospective assigned donors into automated engagement plans in collaboration with the Development team, esp. Mid-Donor team.
  • Test connected television (CTV), direct mail acquisition, concerts, and other new campaigns and channels as a potential new donor acquisition channel.
  • With the Donor Platform Manager or Associate Marketing Manager, track and maximize the long-term donor value (LTDV) of new donors acquired.
  • Create a quarterly Public Relations calendar along with media outreach plans and pitches.
  • Manage pitch plans and communications supporting key events, campaigns, and initiatives.

Requirements

  • Bachelor’s degree required, degree in marketing or business preferred.
  • Proven record of 3+ years in direct response digital customer acquisition and/or email database marketing.
  • Experience with Salesforce and/or Pardot or similar CRM and marketing automation systems required.
  • Savvy with direct response marketing and advertising techniques, tools, and trends.
  • Strong marketing analytics and direct response copyrighting skills.
  • Excellent communication skills, both verbally and in writing.
  • Strong communication and relationship building skills.
  • Excellent time management, trouble-shooting skills, adaptable, with ability to quickly pivot.
  • Innovative, strategic creativity in developing campaigns and cultivating media.

Preferred

  • Experience working with and/or managing external PR or advertising agencies preferred.
  • Nonprofit experience a plus but not required.
Free Wheelchair Mission logo

Free Wheelchair Mission

Free Wheelchair Mission is a humanitarian, faith-based nonprofit that designs and manufactures cost-efficient, durable wheelchairs for individuals living with a disability in under-resourced nations. In collaboration with a network of like-minded partners, Free Wheelchair Mission has distributed 1.5 million wheelchairs to those in need in 95 countries around the world, providing renewed dignity, independence, and hope through the gift of mobility, at no cost to the recipient.

Founded in 2001
Irvine, California, USA
67 employees (8 in marketing)