Responsibilities

• Digital Marketing & Paid Media
• Lead digital marketing strategy across website, SEO, paid media, CRM, email marketing, and online reputation management.
• Manage agencies and external partners to ensure campaigns, budgets, timelines, and performance goals are achieved.
• Drive measurable business results through performance marketing initiatives, using data, analytics, and audience insights to optimize conversion, revenue, return on investment, and overall digital effectiveness.
• Oversee website content, SEO performance, reputation management, and reporting.
• Execute integrated digital campaigns supporting hotel experiences, restaurants, bars, spa offerings, partnerships, and events.
• Social Media & Content
• Manage social media strategy, content calendars, and channels for the hotel and restaurant outlets.
• Create and oversee engaging content that drives audience growth and brand awareness.
• Maintain the hotel's digital asset library, including photography, video, and marketing collateral.

Requirements

• 5+ years of experience in digital marketing, social media, or integrated marketing.
• Proven success developing digital strategies that drive engagement, brand awareness, and business results.
• Experience with social media, paid media, SEO, content development, and analytics.
• Strong analytical, project management, communication, and storytelling skills.
• Proficiency with Google Analytics, Sprout Social, Meta Business Suite, CRM platforms, Adobe Creative Suite, Canva, and Microsoft Office.
• Experience managing agencies, vendors, influencers, and external partners.
• Hospitality, travel, lifestyle, luxury, or premium brand experience preferred.
• Passion for digital innovation and creating exceptional customer experiences.

Benefits

• Medical, dental, vision, life insurance, and 401(k) with company match.
• Paid time off, holidays, and wellness-focused benefits.
• Complimentary meals, uniforms, and dry cleaning.
• Employee rates at Four Seasons Hotels & Resorts worldwide.
• Tuition reimbursement, learning programs, and career growth opportunities.
• A culture of care, inclusion, recognition, and community.
• Discounted Medical, Dental, and Vision coverage
• Parking and Septa access
• City Fitness membership