Responsibilities

• Manage and optimize listings across platforms including Viator, GetYourGuide, Groupon, Expedia, and other distribution partners.
• Update pricing, availability, descriptions, photography, videos, promotions, and product content.
• Monitor booking platform performance and identify opportunities to increase conversions and revenue.
• Coordinate connectivity and integrations through FareHarbor and other reservation systems.
• Ensure listing accuracy and consistency across all booking channels.
• Monitor competitor pricing, rankings, and marketplace positioning.
• Troubleshoot and resolve FareHarbor issues, including OTA connectivity, product mapping, pricing discrepancies, booking errors, and availability.
• Create, update, and maintain tours, packages, schedules, seasonal offerings, waivers, add-ons, and promotional products.
• Manage affiliate settings, commissions, promo codes, booking rules, and reservation logic.
• Coordinate with FareHarbor support and third-party vendors to resolve technical issues.

Requirements

• Experience in digital marketing, tourism, hospitality, e-commerce, OTA management, or reservation systems preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent organizational and project management abilities.
• Strong written and verbal communication skills.
• Comfortable working independently while managing multiple priorities.
• Experience managing social media platforms and digital content.

Preferred

• Hands-on FareHarbor experience is strongly preferred.
• Experience with platforms such as Viator, GetYourGuide, Expedia, Groupon, FareHarbor, or similar reservation systems is a strong plus.
• Familiarity with Google Business Profiles, SEO, Google Analytics, or digital advertising is a plus.
• Photography, videography, or content creation experience is a bonus but not required.

Benefits

• Benefits:\n* Flexible schedule