Digital Marketing Coordinator

Responsibilities

• Collaborates with external agencies and Mission staff to build, format, test, and send mass email campaigns using approved content and established workflows.
• Maintains email production schedules and project details in Monday.com.
• Assists other teams/departments with their communication goals as it relates to mass email communications.
• Prepares quarterly email performance reports on KPIs.
• Updates and maintains approved email content in platforms such as Pardot, Salesforce, WeGive, Formstack, Monday.com, and other systems used by the Mission.
• Supports compliance with the CAN-SPAM Act, applicable local and national data-privacy requirements, accessibility standards, consent practices, and Mission policies governing constituent communications.
• Prepares, schedules, and publishes approved social media content across Mission channels using established content calendars and scheduling tools.
• Works with the Content Manager to adapt stories, photographs, video, campaign materials, and event content for social media and other digital channels.
• Assists with short-form video planning, capture, editing, captioning, and publication
• Produces channel-appropriate copy and visual assets from approved materials while following Mission voice, brand, copyright, accessibility, and quality standards.

Requirements

• Bachelor’s degree in marketing, communications, or related field.
• Or a minimum one (1) year of experience in an equivalent field.
• A combination of education and experience can be substituted.
• Work samples demonstrating clear writing, careful editing, digital content production, social media, email, website, design, and or short-form video ability.
• Strong writing, editing, proofreading, and interpersonal communication skills, with close attention to accuracy and audience segmentation.
• Ability to organize multiple assignments, meet deadlines, follow review and approval processes, and communicate promptly.
• Comfort learning and working in digital platforms.
• Experience with email marketing platforms, content management systems, social scheduling tools, donor platforms, CRMs, or project-management system is preferred.
• Ability to prepare graphics, photographs, and short videos for digital use. Experience with Adobe Creative Cloud, Canva, or comparable tools is preferred.
• Familiarity with HTML/CSS, JQuery, UTM tracking, SEO, GEO, digital accessibility, email compliance, data privacy, or copyright practices preferred; the employee must be willing to learn these standards as applicable to assigned work.

Preferred

• Experience with email marketing platforms, content management systems, social scheduling tools, donor platforms, CRMs, or project-management system is preferred.
• Ability to prepare graphics, photographs, and short videos for digital use. Experience with Adobe Creative Cloud, Canva, or comparable tools is preferred.
• Familiarity with HTML/CSS, JQuery, UTM tracking, SEO, GEO, digital accessibility, email compliance, data privacy, or copyright practices preferred; the employee must be willing to learn these standards as applicable to assigned work.

Benefits

• Comprehensive health plans include medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending accounts.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.