Digital & CRM Project Manager - Junior Associate - Automotive

Responsibilities

• Support the coordination and delivery of CRM and Digital initiatives.
• Coordinate delivery teams to ensure agreed milestones and quality standards are met.
• Help ensure activities remain aligned with client priorities and expected outcomes.
• Work with client stakeholders and internal teams across CRM, Web, Marketing, Operations, Product and Technology.
• Organize and facilitate meetings, workshops and alignment sessions.
• Provide structured input and practical advice to clients on Digital business priorities, CRM and customer engagement initiatives.
• Maintain clear and timely communication across all parties involved.
• Identify opportunities to simplify processes and improve operational efficiency.
• Support the testing, rollout and adoption of new tools and ways of working.
• Contribute to a collaborative, pragmatic and delivery-focused team environment.

Requirements

• 3+ years of experience in project management, product, Digital transformation, CRM, marketing operations, customer experience or related areas.
• Experience in project coordination, stakeholder management or Digital delivery activities.
• Strong organizational skills and the ability to manage multiple priorities.
• Good communication, collaboration and problem-solving skills.
• Interest in Digital, CRM and customer engagement.
• Fluent Italian and good working English.

Preferred

• Familiarity with project management approaches and collaboration tools.
• Previous experience in a consulting, agency or client-facing environment is desirable.

Benefits

• Be at the forefront of digital transformation.
• Plugged into a truly global organization with a start-up mindset.
• Career growth and training opportunities.
• A collaborative, agile and diverse regional team.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.